How to carry out electronic procedures online with Cl@ve
To identify yourself with Cl@ve , access the management you want to carry out and press " Cl@ve Mobile (includes Cl@ve PIN)".
Next, the authentication request will be displayed with the data of the requesting body, the 5-minute counter that is the validity period of the request, the three-digit verification code and the indication that you go to the APP to scan the QR code and confirm the request. You will also have the alternative of accessing with DNI / NIE if the option to scan the QR code fails.
In the APP, press "Scan QR code" and focus the reader on the QR code displayed in the browser. After reading the QR, check that the verification code and the organization match those of the request and press "Confirm" .
Afterwards, the user will need to enter the authentication factor established for the device (fingerprint, pattern, facial recognition, pin, etc.).
Finally, the notice "Authentication completed" will be displayed in the APP and, in the web browser, You will access the management that you were trying to carry out already authenticated.
If you have continued without scanning the QR code (you do not have the APP installed or you do not have it activated), you will have to indicate your DNI or NIE , like this as the contrast data depending on the type of document.
If you indicate a DNI , the field will be enabled to provide the validity date of the document, or the date of issue if it is a DNI permanent.
If a NIE is indicated, a field will be enabled to provide the identification document support number. For both types of identification, there is help to locate this information in each type of document.
Once the data has been entered, press "Continue" to confirm the authentication request in the APP, however, the option to receive the PIN by SMS will also be enabled, if you wait 59 seconds.