10.2.3.2 Identification with Cl@ve

When you are already registered, to identify yourself with Cl@ve you must go to the procedure you wish to carry out and choose the type of access:

• Providing the DNI or NIE :

  • Enter your DNI or NIE .

  • Indicate the validity date, date of issue or the support number, depending on whether it is DNI , DNI permanent or NIE and press “Continue”.

    • If you have installed the Cl@ve APP, the authentication request will be displayed with the data of the DNI / NIE , the requesting organization, the identification code verification, the 5-minute counter and the indication to go to the APP to confirm the request.

      Access the APP, check that the data that appears in the request matches and press “Confirm”.

    • If you have not installed the APP, wait about 60 seconds for the “Access with Cl@ve PIN by SMS” option to be activated to obtain a PIN by sending an SMS to your mobile.

• Via QR code:

  • Select “Access with Cl@ve Móvil”.

  • The authentication request will be displayed with the data of the requesting organization, the three-digit verification code, the 5-minute counter and the indication to go to the APP to scan the QR code and confirm the request.

  • Enter the Cl@ve APP, press “Scan QR code”, verify that the data match and press “Confirm”.

Link to How to carry out electronic procedures online with Cl@ve