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Assistance for debts and collection (REC@T)

Telephone:91 553 68 01 (also accessible by calling 901 200 350)

Opening hours:Mondays to Fridays (excluding statutory holidays), from 9 am to 2 pm.

The following procedures, assistance and information are available from this REC@T telephone Collections service.

  • Payment of debts by telephone / Generation of deposit documents.
  • Request for deferred/instalment payments of enforceable debts.
  • Filling in the required bank account information for direct debit payments of deferred debts or instalments.
  • Changes to the bank account for direct debit payments of requests and agreements for deferred debts or instalments.
  • Request to offset enforceable debts with tax credits.
  • Information and consultation on final demand debts.
  • Information and consultation on actions and embargoes on current accounts, wages, salaries and pensions, loans, vehicles and tax refunds, and generation of deposit documents.