85.1% of the requested returns have been made. Taxpayers have submitted 19,224,000 returns and the Agency has sent 21.5 million tax drafts and data. During the 09 Income Tax Campaign, more than eight million calls from taxpayers were answered and 2.1 million appointments were attended to. 38.9% of the returns were submitted online.

As of July 30, the Tax Agency has paid 9.188 billion euros to 13.151.898 taxpayers who requested a refund in their Personal Income Tax (IRPF) declaration for 2009. These figures mean that 85.1% of the requested refunds have been processed, thus meeting the objective of processing 85% of them before August. Compared to the same period last year, the amount returned has decreased by 7.7% and the number of taxpayers who have had their requested amounts returned has decreased by 3.1%. It should be noted that, in line with expectations, this year there are fewer taxpayers entitled to a refund and fewer refunds due to a greater adjustment of withholdings during 2009.

During the 09 Income Tax Campaign, 19,224,118 personal income tax returns were filed, of which 15,311,043 million requested a refund. Therefore, 85.1% of the refunds requested have already been processed. According to the legal deadline, the Tax Agency has until the end of the year to make these refunds, but for several years now a significant management effort has been made to deal with most of them as soon as possible.

INFORMATION AND ASSISTANCE

 

During the campaign, which spans the months of May and June, and the fifteen days prior to the campaign, when drafts can already be confirmed, 8,560,517 calls were answered to the information and assistance numbers, an average of more than 100,000 calls per day, including weekends.

2,164,543 appointments previously arranged for the completion and filing of personal income tax returns were also attended to, both at the offices of the Tax Agency and on the Income platforms of the collaborating organisations. The figure is 2.9% lower than that recorded in last year's campaign, mainly due to the lack of attendance by taxpayers. The 09 Income Tax Campaign was planned to grant up to three million appointments.

This year, 21,589,510 drafts and tax data submissions have been sent to taxpayers, 4.5% more than in 2009. In this exercise, there are again more drafts and tax data issued than the number of declarations submitted, which is explained because the declarations can be joint and because both the drafts and the tax data can be requested even when there is no obligation to declare.

In the 2009 Income Tax Campaign, 7,480,131 personal income tax returns were filed online, which represents an increase of 8.2% compared to the previous year. This means that 38.9% of the total declarations made have been submitted via this route.

 

RETURNS ISSUED. Number (%)

 

PROVINCIAL	Returns (no.)	Variation	Amounts (*)	Variation
OFFICES	Personal Income Tax 2009	Return. 08/09	Personal Income Tax 2009	Issued. 08/09
ALMERIA	181,097	-1.72%	118.051	-4.90%
CADIZ	250,984	-2.92%	181,739	-4.24%
CORDOBA	238,813	0.67%	132.094	-2.74%
GRANADA	254,840	0.08%	164.027	-4.27%
HUELVA	137,582	-1.04%	83.090	-5.23%
JAEN	209.624	0.51%	108,798	-2.82%
MALAGA	389.974	-4.87%	274,352	-7.73%
SEVILLA	502.358	-3.03%	340.412	-6.10%
JEREZ	76.112	-4.83%	49.162	-7.20%
CEUTA	19.373	-0.42%	13.600	0.00%
MELILLA	17,872	1.44%	12.553	1.32%
ANDALUSIA	2,278,629	-2.09%	1,477,878	-5.24%
HUESCA	77,749	-0.76%	49.728	-5.42%
TERUEL	51,676	0.93%	29.713	-3.31%
ZARAGOZA	349,611	-0.54%	242,779	-3.33%
ARAGON	479.036	-0.42%	322.220	-3.66%
OVIEDO	254,402	-2.55%	182.631	-2.76%
GIJON	103.633	-3.36%	75.116	-5.10%
ASTURIAS	358.035	-2.79%	257,747	-3.45%
BALEARIC ISLANDS	296.121	-2.52%	208.619	-6.55%
BALEARIC ISLANDS	296.121	-2.52%	208.619	-6.55%
LAS PALMAS	290.082	-8.44%	207.391	-9.43%
STA CROSS OF TENERIFE	266,806	-6.48%	176.902	-8.45%
CANARY ISLANDS	556,888	-7.51%	384.293	-8.98%
CANTABRIA	191,633	-1.06%	143,656	-5.46%
CANTABRIA	191,633	-1.06%	143,656	-5.46%
ALBACETE	120.996	-1.98%	68.913	-12.96%
CIUDAD REAL	153.305	2.02%	89,576	-6.35%
CUENCA	65,373	-6.30%	34.975	-18.71%
GUADALAJARA	80.297	-7.28%	57.193	-19.28%
TOLEDO	212.824	0.39%	139,742	-5.57%
CASTILLA-LA MANCHA	632.795	-1.44%	390.399	-10.60%
AVILA	54.948	-4.96%	31.445	-13.17%
BURGOS	136.926	-0.91%	98.709	-7.25%
LEON	165,796	-4.43%	111.116	-7.14%
PALENCIA	58.320	-2.83%	37,800	-6.50%
SALAMANCA	116,752	-2.88%	74,092	-7.07%
SEGOVIA	52.311	-0.06%	34.744	-7.65%
SORIA	33.910	-3.52%	21.702	-6.68%
VALLADOLID	181,638	-3.35%	134.385	-8.26%
ZAMORA	61,560	-4.61%	35.873	-6.97%
CASTILLA Y LEON	862.161	-3.09%	579,866	-7.72%
BARCELONA	1,693,158	-4.63%	1,337,530	-9.53%
GIRONA	205.820	-5.81%	142,787	-11.58%
LLEIDA	135,699	-4.16%	90.611	-8.19%
TARRAGONA	232,561	-7.64%	167,264	-11.59%
CATALONIA	2,267,238	-5.02%	1,738,191	-9.84%
BADAJOZ	199.330	-1.49%	99.042	-7.38%
CACERES	132.442	-1.77%	63,654	-6.81%
EXTREMADURA	331,772	-1.60%	162.696	-7.15%
LA CORUÑA	352.142	-3.36%	211,742	-6.09%
LUGO	111.472	-4.07%	56.023	-7.05%
OURENSE	95.095	-5.91%	47,562	-9.52%
PONTEVEDRA	162.610	-3.83%	91,369	- 6.04%
VIGO	112.870	-5.48%	74,869	-7.11%
GALICIA	834.189	-4.14%	481,566	-6.70%
MADRID	1,985,323	-3.67%	1,654,160	-9.41%
MADRID	1,985,323	-3.67%	1,654,160	-9.41%
MURCIA	320.829	-5.67%	215,542	-11.20%
CARTAGENA	90.741	-9.51%	64,327	-15.14%
MURCIA	411.570	-6.54%	279,869	-12.14%
NAVARRE	938	7.20%	520	9.61%
NAVARRE	938	7.20%	520	9.61%
ALAVA	493	10.54%	228	3.48%
GUIPUZCOA	670	24.30%	348	25.10%
VIZCAYA	1.508	48.72%	1.142	90.71%
BASQUE COUNTRY	2.671	33.62%	1,718	56.59%
LA RIOJA	114.060	-0.20%	80.289	-4.00%
LA RIOJA	114.060	-0.20%	80.289	-4.00%
ALICANTE	502.894	-2.11%	318,882	-6.99%
CASTELLON	197.132	-2.92%	128.603	-8.87%
VALENCIA	848.813	0.16%	577.673	-4.12%
CDAD. FROM VALENCIA	1,548,839	-0.98%	1,025,158	-5.64%
NATIONAL TOTAL	13,151,898	-3.19%	9,188,845	-7.73%
(*) In thousands of euros				Personal Income Tax Data 2009 to: 07/30/2010 Personal Income Tax data 2008 to: 31/07/2009   PROVINCIAL Registered Registered Variation OFFICES Personal Income Tax 2009 Personal Income Tax 2008  09/08 ALMERIA 251,279 252.309 -0.41 CADIZ 346,913 351,317 -1.25 CORDOBA 332.930 334,796 -0.56 GRANADA 361,616 363,372 -0.48 HUELVA 192,532 190.990 0.81 JAEN 284,730 287,911 -1.10 MALAGA 570.760 577,921 -1.24 SEVILLA 716.224 720.747 -0.63 JEREZ 102.198 102.923 -0.70 CEUTA 26.679 26.542 0.52 MELILLA 25.350 24.688 2.68 ANDALUSIA 3.211.211 3,233,516 -0.69 HUESCA 115.240 114.778 0.40 TERUEL 73.929 73.909 0.03 ZARAGOZA 513.046 514.401 -0.26 ARAGON 702.215 703.088 -0.12 OVIEDO 375,547 378,272 -0.72 GIJON 157.015 158,693 -1.06 ASTURIAS 532.562 536.965 -0.82 BALEARIC ISLANDS 460.881 458.027 0.62 BALEARIC ISLANDS 460.881 458.027 0.62 LAS PALMAS 395.785 408.676 -3.15 STA CROSS OF TENERIFE 359.391 366.364 -1.90 CANARY ISLANDS 755.176 775.040 -2.56 CANTABRIA 275,554 277,080 -0.55 CANTABRIA 275,554 277,080 -0.55 ALBACETE 174.181 173.022 0.67 CIUDAD REAL 213,891 212.984 0.43 CUENCA 92.632 92.032 0.65 GUADALAJARA 117.113 114.669 2.13 TOLEDO 290.926 287,086 1.34 CASTILLA-LA MANCHA 888.743 879.793 1.02 AVILA   77,890 78.409 -0.66 BURGOS 199.018 199,696 -0.34 LEON 239.243 238,891 0.15 PALENCIA 85.795 86.662 -1.00 SALAMANCA 168,471 169,523 -0.62 SEGOVIA 76,287 75,788 0.66 SORIA 50,856 51.104 -0.49 VALLADOLID 264,693 263,525 0.44 ZAMORA 88.692 89.358 -0.75 CASTILLA Y LEON 1,250,945 1,252,956 -0.16 BARCELONA 2,571,911 2,582,406 -0.41 GIRONA 325.847 326.927 -0.33 LLEIDA 202.170 202.429 -0.13 TARRAGONA 350,047 352.226 -0.62 CATALONIA 3,449,975 3,463,988 -0.40 BADAJOZ 280,754 280.414 0.12 CACERES 186.010 185,612 0.21 EXTREMADURA 466,764 466.026 0.16 LA CORUÑA 531.409 527.502 0.74 LUGO 163,812 162.969 0.52 OURENSE 142,563 141.129 1.02 PONTEVEDRA 240.707 240.162 0.23 VIGO 173,529 173,779 -0.14 GALICIA 1,252,020 1,245,541 0.52 MADRID 2,983,629 2,966,667 0.57 MADRID 2,983,629 2,966,667 0.57 MURCIA 442,894 446.236 -0.75 CARTAGENA 128,844 130,732 -1.44 MURCIA 571,738 576.968 -0.91 NAVARRE 1.711 1,584 8.02 NAVARRE 1.711 1,584 8.02 ALAVA 944 971 -2.78 GUIPUZCOA 1.260 1,283 -1.79 VIZCAYA 2.435 3.251 -25.10 BASQUE COUNTRY 4.639 5.505 -15.73 LA RIOJA 164,054 163,966 0.05 LA RIOJA 164,054 163,966 0.05 ALICANTE 713.894 725.959 -1.66 CASTELLON 285.147 288,200 -1.06 VALENCIA 1,191,542 1,203,249 -0.97 CDAD. FROM VALENCIA 2,190,583 2,217,408 -1.21 NATIONAL TOTAL 19.162.400 19.224.118 Personal Income Tax Data 2009 to: 07/30/2010 Personal Income Tax data 2008 to: 31/07/2009   PROVINCIAL  Personal Income Tax  Personal Income Tax Variation OFFICES 2009 2008  09/08 ALMERIA 118.450 112.381 5.40 CADIZ 133,490 120.516 10.77 CORDOBA 118,787 107,672 10.32 GRANADA 135,794 123.134 10.28 HUELVA 62.843 57.336 9.60 JAEN 100.315 96,816 3.61 MALAGA 223,774 206,551 8.34 SEVILLA 292.591 265,549 10,18 JEREZ 42.559 39.392 8.04 CEUTA 8.078 6.849 17.94 MELILLA 10.170 9.010 12.87 ANDALUSIA 1,246,851 1,145,206 8.88 HUESCA 68.022 66.992 1.54 TERUEL 39.152 38.616 1.39 ZARAGOZA 241,640 235,871 2.45 ARAGON 348,814 341,479 2.15 OVIEDO 125.178 116,828 7.15 GIJON 52.970 49.611 6.77 ASTURIAS 178.148 166,439 7.04 BALEARIC ISLANDS 204,742 202.794 0.96 BALEARIC ISLANDS 204,742 202.794 0.96 LAS PALMAS 128.229 115.629 10.90 STA CROSS OF TENERIFE 121,529 106.005 14.64 CANARY ISLANDS 249,758 221.634 12.69 CANTABRIA 91.698 82.826 10.71 CANTABRIA 91.698 82.826 10.71 ALBACETE 78,467 70,555 11,21 CIUDAD REAL 85,493 78.132 9.42 CUENCA 40.713 37.018 9.98 GUADALAJARA 52.050 48.187 8.02 TOLEDO 115.978 104,842 10.62 CASTILLA-LA MANCHA 372.701 338.734 10.03 AVILA   33.504 31.611 5.99 BURGOS 88.784 83.846 5.89 LEON 96.691 91,856 5.26 PALENCIA 29.221 27.431 6.53 SALAMANCA 58,369 52.478 11,23 SEGOVIA 34.823 33.646 3.50 SORIA 17.731 16.298 8.79 VALLADOLID 98.283 90.496 8.60 ZAMORA 39,828 37,592 5.95 CASTILLA Y LEON 497.234 465,254 6.87 BARCELONA 1.008.008 932.449 8,10 GIRONA 173,449 160,847 7.83 LLEIDA 107.304 102.862 4.32 TARRAGONA 181,359 173.109 4.77 CATALONIA 1,470,120 1,369,267 7.37 BADAJOZ 115.164 104.457 10.25 CACERES 64.995 60.959 6.62 EXTREMADURA 180.159 165,416 8.91 LA CORUÑA 191,400 168,051 13.89 LUGO 69,253 62.218 11,31 OURENSE 52.487 46.699 12.39 PONTEVEDRA 101.918 91.121 11.85 VIGO 62.721 56.510 10.99 GALICIA 477.779 424.599 12.52 MADRID 1,001,798 919.390 8.96 MADRID 1,001,798 919.390 8.96 MURCIA 235,566 224.938 4.72 CARTAGENA 60.523 56.132 7.82 MURCIA 296.089 281,070 5.34 NAVARRE 478 294 62.59 NAVARRE 478 294 62.59 ALAVA 236 158 49.37 GUIPUZCOA 307 187 64.17 VIZCAYA 668 467 43.04 BASQUE COUNTRY 1.211 812 49.14 LA RIOJA 59,618 54.206 9.98 LA RIOJA 59,618 54.206 9.98 ALICANTE 253.020 233,874 8.19 CASTELLON 97,484 88.452 10,21 VALENCIA 452.429 411.622 9.91 CDAD. FROM VALENCIA 802.933 733.948 9.40 NATIONAL TOTAL 7,480,131 6,913,368 8.20