In the first two months of the campaign, 7,400,000 taxpayers have already received their Income refund, for an amount of 4,895 million euros
Income Campaign 2021
- 12,990,000 taxpayers have already submitted their declaration, and of those with a refund request, 80.8% have already received the corresponding refund, while 73.4% of the amounts requested so far have been paid.
- The Tax Agency begins to provide the office assistance service today while continuing the 'We Call You' plan, which already has more than 968,000 appointments for the preparation of the declaration and more than 739,000 taxpayers with the Income presented by this A route designed for all those taxpayers less accustomed to new technologies who require personalized assistance.
- The Income 'Informator' and the specific one for economic activities offer more than 800 answers to the most important doubts from the Agency's website and connect with a chat attended by ADI specialists.
June 1, 2022 .- A total of 7,399,000 taxpayers have already received the refund of more than 4,895 million euros after the first two months of the Income Tax campaign. Individuals of 2021 (IRPF 2021), so that 80.8% of the refund requests made so far and 73.4% of the amounts to be returned that have been requested have already been paid. To date, the Agency has paid an equivalent number of refunds to those paid last year on the same dates, despite the fact that the presentations themselves with refund requests have decreased slightly, 1.6% in number and 1.7% in amount.
In parallel, more than 2,966,000 declarations have already been submitted with results to be entered (+9%) by taxpayers who have chosen to expedite the presentation, since they do not have to make the first payments until the end of the campaign.
The campaign now reaches its final third and, in total, 12,990,000 taxpayers have already submitted their declaration remotely, 164,000 more than last year on the same dates (+1.3%).
In the entire campaign, the presentation of 21,921,000 declarations is planned, 0.9% more than last year, and of that total it is expected that 14,350,000 will give the right to a refund (two thirds of the total and 1. 1% more than the previous year) for an estimated amount of 11,122 million euros (5.8% more). There are also 5,971,000 declarations to be entered (1.5% less), for an amount of 13,400 million euros.
More than 739,000 declarations by telephone
By means of submission, in addition to the Tax Agency website ( Headquarters.agenciatributaria.gob.es ) as the main telematic channel, more than 365,000 declarations have also been submitted through the Agency's mobile application (+1.6% compared to last year), of which 264,000 correspond to 'one-click' submissions and the rest are taxpayers to whom the 'app' has been referred to the Agency's website AEAT to make any modification and they have returned to the application to conclude the presentation.
In any case, and as was the case last year at this time, the main non-face-to-face alternative to the Agency's website to submit the declaration continues to be the 'We Call You' plan for preparing income tax returns by telephone, for which More than 968,000 taxpayers have already made an appointment and more than 739,000 of them already have their declaration filed.
Last year the campaign concluded with a record number of more than 1,153,000 declarations submitted by telephone (70% of all declarations that were made with personalized assistance) which allows taxpayers to be served until the end of the campaign. without the need to travel and in a personalized way.
Thus, taxpayers less accustomed to new technologies have a powerful alternative to assistance in offices that begins now, being able to speed up the presentation and, in this way, also the corresponding return.
The operation is the usual one for this service: Once the taxpayer makes an appointment (it is recommended to request online or through an automatic service at 91 535 73 26, or at 901 12 12 24) and chooses a morning or afternoon time, the system proposes a day and a time in which you will receive the call from the Tax Agency. In favor of the agility of the service, it is very convenient that the taxpayer has the necessary information and documentation available to make the declaration when the Agency calls them.
In-person assistance in the tax office begins
In turn, from today the Tax Agency complements this personalized assistance by telephone with the usual service of preparing declarations in the offices by appointment, which it will provide in collaboration with CCAA and city councils, as in the case of the 'Le Llamamos' plan. .
With the application of safety distance measures and capacity control, assistance in offices will continue to be provided with a progressive opening scheme, so that the absorption capacity of the service centers can be adjusted.
Therefore, and as in previous years, if at a given time the taxpayer does not find available appointments, this will not mean that there are no appointments left, but rather that more appointments will be reopened in the following days. In any case, the Agency recommends not waiting for this new opening, but opting for the 'Le Llamamos' service, which will continue to have sufficient capacity to absorb demand.
As every year, in order to mitigate a possible loss of appointments to the detriment of all taxpayers, the Agency reminds citizens that they can cancel their appointment by any of the means enabled to obtain it if they have decided not to use it. . In past years, of appointments made more than a week in advance, the taxpayer did not show up in more than 25% of the cases.
Income 'Informant'
This year's campaign has, as the main novelty, a renewed and expanded version of the Income 'Informer' and the creation of another specific one on economic activities. This tool, available on the Agency's website, includes Income help blocks structured and systematized to offer the information requested based on simple questions asked by the 'Informer', which also allows the dialogue and the response given in format to be preserved. PDF.
The Income 'Informer' is a comprehensive online assistance service with more than 800 answers to the most important questions regarding the entire tax on matters such as campaign news, the obligation to declare, taxation options and personal and family situations. , tax benefits, real estate and financial products, as well as those included in the specific 'Informer' on economic activities. All this from 23 initial sections of content.
In turn, the different blocks of information are connected to a chat attended by specialists from the Comprehensive Digital Administration (ADI) from nine in the morning to seven in the afternoon, thus allowing personalized assistance for issues that have remained pending. to be resolved in the responses of the 'Informer'. So far, this assistance from the ADI to resolve doubts in the Income Campaign has already translated into more than 1,700 hours of personalized attention to the taxpayer.
On the other hand, since the first day of the campaign, the traditional telephone channel for resolving tax doubts has remained open, on telephone numbers 91 554 87 70 and 901 33 55 33, from 9 a.m. to 7 p.m., Monday to Friday. In the first two months of the campaign, this assistance channel has responded to more than 1,370,000 calls from different taxpayer profiles.
Taxpayers who are not obliged to file a tax return
Generally speaking, taxpayers with incomes exclusively from employment are not obliged to file tax returns until an amount of 22,000 euros a year. However, this limit is lowered if the income relates to more than one taxpayer (with exceptions), and when the taxpayer is not obliged to make a withholding or when the income is subject to a fixed withholding tax rate. In such cases, the limit is 14,000 euros per annum.
Both limits are still valid for not being required to file a tax return if the taxpayer has the following income instead of or in addition to them:
- Dividends, interest payment or capital gains subject to withholdings with a joint ceiling of 1,600 euros.
- Attributed income from property, income from full untaxed returns on investment capital obtained from Treasury bonds and grants for purchasing protected or affordable housing, and other capital gains deriving from public aids, with a joint limit of 1,000 euros per year.
Like last year, taxpayers will not be obligated who have income from wages, capital and financial activities, as well as capital gains (grants, prizes and others), with a joint limit of €1,000, along with equity losses less than €500.
It is remembered that the beneficiaries of the Minimum Vital Income must submit the declaration, in accordance with the regulations established by the IMV.
Review of personal and economic data
It is always advisable to review the pre-populated tax return offered by the Tax Agency. The information kept on RENTA WEB will always be as up-to-date as possible but, at any event, the Spanish Tax Agency may not always have all the details required for the tax return, information that perhaps the taxpayer should include in the pre-populated tax return.
Details such as the following should be checked carefully:
- Properties and their land registry reference numbers
- Personal and family circumstances (if they changed in 2021)
- Property leasings
- Transfers
- Contributions to pension plans
- Union fees
- Receipt of ERTE benefits
- Amounts received as grants
- Deductions for family and maternity
- Deduction for investment in primary residence
- Autonomous community deductions
How do I obtain 'Clave PIN' and the reference number?
The reference number and 'Clave PIN' are still, together with the digital certificate and electronic ID, the login requirements for RENTA WEB and other Income Tax services, such as consulting tax details and the status of your refund.
Obtaining a PIN requires a single prior registration and a subsequent request each time the taxpayer needs it. Pre-registration can be carried out online, following the instructions in the letter that the Agency will send to those who request it through the option offered in the 'PIN Code' section of its website, providing the DNI, validity date and number. mobile. Registration is also possible by video call, or at the Agency's offices, providing your ID and a mobile number.
Once registered in the system, when the taxpayer wishes to carry out a procedure, they can request an access PIN using the link available in the procedure itself, or from the ‘app’. To do this, they must enter their Tax Code and its expiry date, adding a four-digit password of their choice which will be given for each request. You will then receive by SMS a three-character PIN that, together with the password, forms the access code necessary to carry out your procedures.
To obtain the reference number through the REN0 service on the Agency's website, the NIF, box 505 of the 2020 Income Tax and the validity date of the DNI itself will be requested. For those who did not file in the previous year, or with their 2020 Income box with a zero value, instead of box 505, the last digits of the code of a bank account of which the taxpayer is the owner will be requested. In order to facilitate its use, the reference number will consist of only six characters.
Main information and assistance services
- Internet: https://sede.agenciatributaria.gob.es and 'app'
(provides information and transactions and is always available).
- Telephone request 'We Call You':
91 535 73 26 and 901 12 12 24 (automatic service, 24 hours)
91 553 00 71 and 901 22 33 44 (operator, from 9 a.m. to 7 p.m., Friday)
- Telephone to request an appointment Rent for office service:
91 553 00 71 and 901 22 33 44 (operator, from 9 a.m. to 7 p.m., Friday)
- Income Information phone line: 91 554 87 70 and 901 33 55 33
(to clear up doubts; from 9am to 7pm, Mon-Fri)
IRPF 2021 (Data as of June 1)
. |
Personal income tax 2020 |
Personal income tax 2021 |
% 2021/2020 |
NAVIGATION RENTA WEB (nº. of taxpayers) |
14,070,095 |
14,826,270 |
5.37% |
Declarations presented |
12,825,479 |
12,990,105 |
1.28% |
Tax returns with taxes owed |
2,719,946 |
2,966,660 |
9.07% |
Amount (million €) |
3,190.929 |
3,790.036 |
18.78% |
Tax returns with application for refund |
9,305,665 |
9,160,121 |
-1.56% |
Amount (million €) |
6,783.715 |
6,669.033 |
- 1.69% |
Refunds Paid |
7,427,806 |
7,399,100 |
-0.39% |
Amount (million €) |
4,912.338 |
4,895.272 |
- 0.35% |
Note:
The sum of declarations to be entered and returns does not coincide with the declarations presented, since negative declarations and declarations with waiver of refund are not included.
Declarations presented
PROVINCIAL OFFICES |
Total, tax returns filed Personal income tax 2021 |
ALMERÍA |
228,403 |
CÁDIZ |
278,000 |
CÓRDOBA |
220,500 |
GRANADA |
261,324 |
HUELVA |
174,506 |
JAÉN |
189,031 |
MÁLAGA |
447,366 |
SEVILLA |
557,030 |
JEREZ |
83,859 |
CEUTA |
22,496 |
MELILLA |
24,110 |
ANDALUSIA |
2,486,625 |
HUESCA |
63,327 |
TERUEL |
37,703 |
ZARAGOZA |
319,175 |
ARAGÓN |
420,205 |
OVIEDO |
213,590 |
GIJÓN |
110,660 |
ASTURIAS |
324,250 |
BALEARIC ISLANDS |
291,791 |
BALEARIC ISLANDS |
291,791 |
LAS PALMAS |
310,993 |
STA. CRUZ DE TENERIFE |
273,586 |
CANARY ISLANDS |
584,579 |
CANTABRIA |
171,564 |
CANTABRIA |
171,564 |
ALBACETE |
113,057 |
CIUDAD REAL |
137,781 |
CUENCA |
53,878 |
GUADALAJARA |
83,776 |
TOLEDO |
200,577 |
CASTILLA-LA MANCHA |
589,069 |
ÁVILA |
46,245 |
BURGOS |
117,118 |
LEÓN |
141,995 |
PALENCIA |
51,901 |
SALAMANCA |
100,482 |
SEGOVIA |
46,630 |
SORIA |
27,980 |
VALLADOLID |
175,386 |
ZAMORA |
48,090 |
CASTILE-LEÓN |
755,827 |
BARCELONA |
1,649,832 |
GIRONA |
204,546 |
LLEIDA |
117,969 |
TARRAGONA |
229,614 |
CATALONIA |
2,201,961 |
BADAJOZ |
183,037 |
CÁCERES |
114,653 |
EXTREMADURA |
297,690 |
LA CORUÑA |
309,870 |
LUGO |
85,960 |
OURENSE |
80,926 |
PONTEVEDRA |
152,280 |
VIGO |
109,538 |
GALICIA |
738,574 |
MADRID |
2,161,707 |
MADRID |
2,161,707 |
MURCIA |
337,127 |
CARTAGENA |
103,777 |
MURCIA |
440,904 |
NAVARRE |
1,180 |
NAVARRE |
1,180 |
ÁLAVA |
396 |
GUIPÚZCOA |
506 |
VIZCAYA |
830 |
BASQUE COUNTRY |
1,732 |
LA RIOJA |
100,422 |
LA RIOJA |
100,422 |
ALICANTE |
483,545 |
CASTELLÓN |
177,798 |
VALENCIA |
760,682 |
VALENCIAN COMMUNITY |
1,422,025 |
NATIONAL TOTAL |
12,990,105 |
Requested and paid refunds (amounts in million euros)
PROVINCIAL OFFICES |
Requested (number) Personal Income Tax 2021 |
Paid (No.) Personal income tax 2021 |
% Paid/req. |
Requested amount Personal income tax 2021 |
Amount paid Personal income tax 2021 |
% Paid/req. |
ALMERÍA |
175,095 |
144,931 |
82.77% |
94.563 |
70.192 |
74.23% |
CÁDIZ |
204,037 |
167,231 |
81.96% |
158.016 |
121.335 |
76.79% |
CÓRDOBA |
158,422 |
129,393 |
81.68% |
97.343 |
72.824 |
74.81% |
GRANADA |
181,489 |
142,918 |
78.75% |
123.884 |
89.498 |
72.24% |
HUELVA |
137,539 |
115,600 |
84.05% |
79.627 |
61.120 |
76.76% |
JAÉN |
141,034 |
113,056 |
80.16% |
81.859 |
60.477 |
73.88% |
MÁLAGA |
310,976 |
244,517 |
78.63% |
220.338 |
158.444 |
71.91% |
SEVILLA |
407,237 |
330,036 |
81.04% |
289.709 |
212.566 |
73.37% |
JEREZ |
62,642 |
52,202 |
83.33% |
44.643 |
34.385 |
77.02% |
CEUTA |
16,744 |
13,683 |
81.72% |
12.023 |
9.044 |
75.23% |
MELILLA |
17,894 |
14,532 |
81.21% |
13.324 |
9.851 |
73.93% |
ANDALUSIA |
1,813,109 |
1,468,099 |
80.97% |
1,215.330 |
899.736 |
74.03% |
HUESCA |
42,623 |
33,441 |
78.46% |
28.413 |
20.100 |
70.74% |
TERUEL |
25,026 |
19,535 |
78.06% |
15.661 |
11.311 |
72.22% |
ZARAGOZA |
209,506 |
163,383 |
77.98% |
147.489 |
105.433 |
71.49% |
ARAGÓN |
277,155 |
216,359 |
78.06% |
191.564 |
136.844 |
71.44% |
OVIEDO |
151,624 |
120,534 |
79.50% |
125.707 |
94.860 |
75.46% |
GIJÓN |
76,154 |
60,303 |
79.19% |
58.920 |
43.577 |
73.96% |
ASTURIAS |
227,778 |
180,837 |
79.39% |
184.627 |
138.436 |
74.98% |
BALEARIC ISLANDS |
177,381 |
137,305 |
77.41% |
131.672 |
90.933 |
69.06% |
BALEARIC ISLANDS |
177,381 |
137,305 |
77.41% |
131.672 |
90.933 |
69.06% |
LAS PALMAS |
241,293 |
196,643 |
81.50% |
162.055 |
119.234 |
73.58% |
TENERIFE |
210,444 |
170,544 |
81.04% |
140.283 |
102.135 |
72.81% |
CANARY ISLANDS |
451,737 |
367,187 |
81.28% |
302.338 |
221.369 |
73.22% |
CANTABRIA |
124,204 |
99,814 |
80.36% |
96.712 |
71.406 |
73.83% |
CANTABRIA |
124,204 |
99,814 |
80.36% |
96.712 |
71.406 |
73.83% |
ALBACETE |
83,260 |
68,979 |
82.85% |
59.539 |
45.019 |
75.61% |
CIUDAD REAL |
103,261 |
86,672 |
83.93% |
71.161 |
55.304 |
77.72% |
CUENCA |
40,929 |
33,634 |
82.18% |
28.576 |
21.274 |
74.45% |
GUADALAJARA |
61,993 |
51,276 |
82.71% |
48.230 |
36.774 |
76.25% |
TOLEDO |
147,977 |
120,824 |
81.65% |
104.669 |
78.703 |
75.19% |
C. -LA MANCHA |
437,420 |
361,385 |
82.62% |
312.175 |
237.074 |
75.94% |
ÁVILA |
33,163 |
26,763 |
80.70% |
22.699 |
16.623 |
73.23% |
BURGOS |
83,927 |
67,703 |
80.67% |
63.360 |
46.794 |
73.85% |
LEÓN |
102,421 |
84,136 |
82.15% |
73.124 |
55.923 |
76.48% |
PALENCIA |
37,146 |
30,300 |
81.57% |
25.624 |
19.223 |
75.02% |
SALAMANCA |
71,343 |
58,381 |
81.83% |
47.891 |
35.640 |
74.42% |
SEGOVIA |
33,792 |
27,333 |
80.89% |
23.186 |
17.072 |
73.63% |
SORIA |
20,328 |
16,360 |
80.48% |
12.945 |
9.456 |
73.05% |
VALLADOLID |
129,567 |
107,396 |
82.89% |
94.514 |
72.438 |
76.64% |
ZAMORA |
34,740 |
28,110 |
80.92% |
21.466 |
15.994 |
74.51% |
C. and LEÓN |
546,427 |
446,482 |
81.71% |
384.810 |
289.164 |
75.14% |
BARCELONA |
1,013,427 |
796,385 |
78.58% |
848.546 |
609.941 |
71.88% |
GIRONA |
127,527 |
97,963 |
76.82% |
98.775 |
68.656 |
69.51% |
LLEIDA |
77,436 |
60,984 |
78.75% |
54.050 |
38.365 |
70.98% |
TARRAGONA |
149,064 |
117,439 |
78.78% |
117.743 |
84.020 |
71.36% |
CATALONIA |
1,367,454 |
1,072,771 |
78.45% |
1,119.114 |
800.981 |
71.57% |
BADAJOZ |
129,140 |
105,716 |
81.86% |
72.305 |
53.215 |
73.60% |
CÁCERES |
77,979 |
64,226 |
82.36% |
43.690 |
32.850 |
75.19% |
EXTREMADURA |
207,119 |
169,942 |
82.05% |
115.995 |
86.065 |
74.20% |
LA CORUÑA |
213,825 |
174,141 |
81.44% |
150.353 |
112.359 |
74.73% |
LUGO |
59,299 |
48,021 |
80.98% |
38.826 |
28.752 |
74.05% |
OURENSE |
51,773 |
40,731 |
78.67% |
32.339 |
22.989 |
71.09% |
PONTEVEDRA |
108,511 |
87,053 |
80.23% |
76.739 |
55.667 |
72.54% |
VIGO |
77,801 |
63,120 |
81.13% |
57.061 |
42.189 |
73.94% |
GALICIA |
511,209 |
413,066 |
80.80% |
355.319 |
261.955 |
73.72% |
MADRID |
1,620,596 |
1,340,160 |
82.70% |
1,303.671 |
970.287 |
74.43% |
MADRID |
1,620,596 |
1,340,160 |
82.70% |
1,303.671 |
970.287 |
74.43% |
MURCIA |
259,038 |
211,270 |
81.56% |
184.961 |
136.158 |
73.61% |
CARTAGENA |
79,473 |
66,653 |
83.87% |
59.075 |
45.322 |
76.72% |
MURCIA |
338,511 |
277,923 |
82.10% |
244.035 |
181.480 |
74.37% |
NAVARRE |
782 |
618 |
79.03% |
0.389 |
0.259 |
66.63% |
NAVARRE |
782 |
618 |
79.03% |
0.389 |
0.259 |
66.63% |
ÁLAVA |
285 |
218 |
76.49% |
0.137 |
0.083 |
60.51% |
GUIPÚZCOA |
320 |
245 |
76.56% |
0.149 |
0.103 |
69.24% |
VIZCAYA |
578 |
456 |
78.89% |
0.293 |
0.209 |
71.36% |
BASQUE COUNTRY |
1,183 |
919 |
77.68% |
0.579 |
0.395 |
68.24% |
LA RIOJA |
72,175 |
58,363 |
80.86% |
48.467 |
35.080 |
72.38% |
LA RIOJA |
72,175 |
58,363 |
80.86% |
48.467 |
35.080 |
72.38% |
ALICANTE |
325,659 |
262,429 |
80.58% |
204.251 |
147.004 |
71.97% |
CASTELLÓN |
125,435 |
100,720 |
80.30% |
83.766 |
60.735 |
72.51% |
VALENCIA |
534,787 |
424,721 |
79.42% |
374.221 |
266.068 |
71.10% |
VALENCIAN COMMUNITY |
985,881 |
787,870 |
79.92% |
662.237 |
473.807 |
71.55% |
NATIONAL TOTAL |
9,160,121 |
7,399,100 |
80.78% |
6,669.033 |
4,895.272 |
73.40% |