Accessibility declaration of the ConectAEAT APP
The State Tax Administration Agency has undertaken to make its applications for mobile devices accessible, in accordance with “Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector” .
This accessibility statement applies to the mobile application:
- ConectAEAT for Android operating system 8 or higher, from version 1.00 (10-11-2023).
- ConectAEAT for iOS 14 operating system or higher, from version 1.00 (10-11-2023).
Compliance status
This mobile application is fully compliant with “Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications in the public sector” due to the exceptions and the lack of compliance with the aspects indicated below.
Inaccessible content
The content listed below is not accessible due to the following reasons:
- This application for mobile devices is fully compliant with Royal Decree 1112/2018, of September 7.
-
Disproportionate burden
- Does not apply.
-
The content is outside the scope of the applicable legislation
- Does not apply.
Preparation of this accessibility statement
This statement was made on November 10, 2023.
The statement was prepared based on a self-assessment carried out by the organisation.
Last revision of the statement: December 9, 2024
Observations and contact information
You can make communications on accessibility requirements (article 10.2.a) of RD 1112/2018) such as:
- Report any potential non-compliance by this mobile application.
- Transmit other access difficulties to the content.
- Ask any other questions or suggestions for improvement related to the accessibility of the mobile application.
Through the Form to request accessible information and make complaints regarding accessibility or by calling 91 75 75 777 or, for assistance in Catalan, 934422764.
Communications will be received and processed by the State Tax Administration Agency itself.
You may also request information in an accessible format that does not meet accessibility requirements, either because it is excluded or because it is exempt due to a disproportionate burden; or file a complaint for non-compliance with accessibility requirements, through the aforementioned Form to request accessible information and file complaints regarding accessibility
Applicable procedure
Through this procedure you can initiate a claim to learn about and oppose the reasons for the rejection of a request for accessible information or complaint, request the adoption of appropriate measures in the event that you do not agree with the decision made, or explain the reasons why you consider that the response does not meet the required requirements.
Link to Procedure for complaints against the rejection of the application or complaint regarding accessibility , which must be addressed to the Unit responsible for accessibility in this Ministry, or if the complaint is due to an action by said Unit, to its hierarchical superior.
Optional content
Accessibility policy of the AEAT
In compliance with the principles of accessibility and universal design, the Tax Agency works to ensure that all citizens – with special attention to people with some type of disability and the elderly – who interact with it through the Internet can access electronic information and services on equal terms regardless of their personal circumstances, means or knowledge. That is, they can navigate without encountering access difficulties through this application for mobile devices.
Standards and regulations
The accessibility policy applied by the Tax Agency is in line with the requirements of "Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector" .
Viewing characteristics
The mobile app is optimized for smart mobile devices (smartphones and tablets) and supports both portrait and landscape orientation.
This application has been tested with different mobile devices with operating systems Android 8 or higher and iOS 14 or higher.
In addition, for the full operation of this application, your operating system must have the WebView component that allows displaying web content in the application and if your operating system is Android, it is necessary that you have the Google services .
Accessibility undertaking
Despite the efforts made by the Tax Agency, given the enormous quantity of final documents (PDF...) there may be some content that does not comply with the required accessibility guidelines. If you find any screen, page, document or form that does not comply with the provisions, or which you cannot access correctly, or if you wish to make any suggestion, please let us know by completing and sending the following form:
Form to request accessible information and file complaints regarding accessibility
Procedure for appeal against the rejection of the application or complaint regarding accessibility