How to obtain the Income reference with Cl@ve
The references that were obtained for the Income campaign of the previous year are no longer valid and from March 12, 2024 it will be necessary to obtain a new reference for the 2023 Income campaign , identifying yourself with box 505 of the Income Tax return for the 2022 financial year, with Cl@ve or with an electronic certificate or DNI .
If you are registered in Cl@ve , we explain how to obtain an Income Tax reference from the specific procedure, "Obtain your reference number" .
Remember that the reference is shown directly on the screen or in the APP.
First of all, choose the identification system; in this case, " Cl@ve Mobile (includes Cl@ve PIN)".
Indicates the DNI or NIE . The following information to be communicated is automatically loaded: the validity date of the DNI in the indicated format, dd-mm-yyyy, day, month and year separated by hyphens (if you do not enter a separation, the application will add the hyphens automatically). You can also use the available calendar to select the date. If the DNI is permanent (01/01/9999) , the date that will be requested is the date of issuance of your document. You can access the help link "How to get the date of...?" which explains how to locate this information in the DNI .
In the event that you indicate a NIE , the information that will be requested will be the support number that appears in the document. You can access the help link "How to obtain the support number of your document", which explains how to locate this information on the foreigner's card, residence permit or certificate of EU citizen and how to enter it correctly on the form.
Access with Cl@ve Mobile (via QR code)
By clicking on Cl@ve Mobile, the authentication request will be displayed with the data of the requesting organization, the QR code to scan with the APP, the expiration time counter of the request (5 minutes) and the three-digit verification code. If you cannot scan the QR code, click on the alternative "...continue with authentication by Cl@ve mobile without reading the QR".
In the APP, press "Scan QR code" and focus the reader on the QR code displayed in the browser. After reading the QR, check that the verification code and the organization match those of the request and press "Confirm" .
Afterwards, the user will need to enter the authentication factor established for the device (fingerprint, pattern, facial recognition, pin, etc.).
Finally, the APP will display the notice "Authentication completed" and, in the web browser, you will access the management that you were trying to perform once authenticated.
Access with DNI / NIE (without reading the QR)
If when you authenticate yourself using Cl@ve Mobile you cannot access by scanning the QR code with the Cl@ve APP, you have an alternative to identify yourself with the data of DNI or NIE , press "...continue with authentication by Cl@ve mobile without QR reading".
The authentication request will be displayed on the screen with the data of the DNI / NIE , of the requesting organization, the 5-minute counter of validity of the request , the verification code and instructions to open the APP and confirm the request.
NOTE: If you cannot access this way, after a few seconds the alternative option to request the PIN by SMS will be enabled.
You can then receive a notification from the APP on your mobile device.
Open the APP and the authentication request will be displayed with Cl@ve Mobile with the same previous data. Press "Confirm" ; For security, a second confirmation will be requested.
It will also be necessary to enter the authentication factor established for the mobile device (fingerprint, PIN, pattern, facial recognition, etc.). Finally, the message "Authentication completed" will be displayed and you will be able to access the management you were trying to perform.
However, the option to receive a PIN by SMS will always be offered, if the user so wishes, or if you have not activated the user in the APP Cl@ve or you have not installed it yet. Wait 60 seconds and press "Access with Cl@ve PIN by SMS ".
You will receive the PIN code by SMS and it will also be available in the APP. Press "A PIN is available", enter the unlock factor of your device and you will see the PIN, along with the expiration timer (10 minutes) and the option to copy it.
Once you have obtained the PIN, enter it in the corresponding field and press "Access".
Once authenticated, the 6-character reference to manage income will be displayed on the screen. Write down or copy this reference so you can use it later. However, it is allowed to obtain up to 10 Income references per day and each of the references received will be different and will automatically revoke the one generated previously.
Keep in mind that if you have obtained a reference from the APP, when you obtain a new one through the browser, you will revoke the previous one, so you will have to identify yourself again on the mobile device. Remember that only the last reference generated will be valid, whether through the APP or from the page.
Once you have obtained the reference, you will be able to manage any of the available Income services or those that allow identification in this way, such as requesting a Personal Income Tax tax certification.