Institutional statement
The Tax Agency has carried out a process of determining strategic priorities for the coming years. This process has ended with the approval and publication of the 2020-2023 Strategic Plan, a document that is the result of reflection and analysis work by the organization and that covers, among others, the following areas:
- Examination of the national and international economic environment and the development environment of the Agency's activity.
- Evaluation of the human and material resources necessary to develop the Plan.
- Analysis of the ethical infrastructure, including the commitment to the formal development of an ethical code addressed to all employees.
- Establishment of the strategic objectives to be met within the framework of the Plan, including a list of strategic indicators to measure the evolution of the Agency in the medium term.
- Determination of the main axes of action for the period, which include projects and assistance, prevention and control measures.
- Impact of the Plan by taxpayer profiles and actions and procedures applied by the Agency.
- Alignment of the different planning instruments so that they allow coherent monitoring of operational objectives and prioritization of the most relevant actions for the Agency.
Within the framework constituted by the 2020-2023 Strategic Plan, progress is being made in the development of the organization's various commitments and projects, among which is the strengthening and formation of an ethical infrastructure applicable to the entire organization. This project begins with the approval of an institutional Declaration by the Agency's Steering Committee, in which the ethical commitment of the organization is made explicit, which will allow progress towards the consolidation of an ethical infrastructure through the development of a code of principles and conduct applied to the singularities and specific activity of the Tax Agency.