Tips for identifying and avoiding internet fraud
Internet fraud attempts are becoming increasingly common, and many involve impersonating the Tax Agency or its management staff.
The aim is to deceive citizens using emails, SMS or calls and seek to get the victim to provide personal, banking or confidential data.
In general, they refer to a non-existent refund or warn of penalties, seizures and false emergencies such as card blocking, fines, debts, etc. in order to generate fear and urgency.
It is advisable remember that the Tax Agency:
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It never requests confidential, financial or personal information via email, nor taxpayers' account or card numbers, nor does it attach appendices with invoice information or other types of data.
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We never pay rebates via credit cards or debit cards.
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We never charge for the services we provide. The person using them will only assume the shared cost of calls to 901 numbers.
Therefore, do not click on any links or attachments from suspicious emails, and do not respond to such messages. They are an attempted fraud by impersonating the Tax Agency.
If you have any questions, The Tax Agency recommends:
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Do not open messages from unknown users or that you have not requested: Eliminate them directly.
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Do not reply to these messages under any circumstances.
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Be cautious when following links in emails, even if they are from known contacts.
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Be cautious when downloading email attachments, even if they are from known contacts.
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Contact the Tax Agency to confirm authenticity.
List of frauds detected
To help you identify these frauds, a list of some types of fraud detected is included on the right. This is not an exhaustive list, so if you suspect any fraud, be cautious and contact the Tax Agency to confirm its authenticity.
Citizen collaboration
Frauds are often detected thanks to the collaboration of citizens who contact the information services of the Tax Agency. For this reason, raising awareness and informing citizens is essential.
Remember that The Tax Agency never requests confidential, financial or personal information, account numbers or card numbers, via email or SMS, nor does it attach any information such as invoices or other data.
For added security, connect to the Tax Agency by typing the address into your browser.
In particular, when accessing the Electronic Office, check our certificate. If you have any doubts about the authenticity of any email, website, SMS received, or appointment services or similar that claim to be sent by or owned by the Tax Agency, you can obtain information and request assistance on technical IT issues from the "IT Support" service on the Tax Agency's website or app: Attendance and Appointment
If any attempt at fraud is detected:
Contact us for assistance with computer incidents or support on technical issues