Advice for avoiding online scams

Fraud attempts may take the form of mass emails impersonating the Tax Agency and using its logos.

These emails usually offer a tax refund which does not actually exist. In order to receive the money, the recipient has to go to a website where they are asked to give their bank account and credit card details. Do not click on any links or attachments that come from suspicious emails.

The Tax Agency never requests confidential, financial or personal information, account numbers or card numbers by email, nor does it attach attachments with invoice information or other types of data.

Do not pay attention to these messages, they are an attempt at fraud by impersonating the image of the Tax Agency.

This is not the first time that this type of fraudulent email has been used. For this reason, raising awareness and informing citizens is essential. We recommend:

• Do not open messages from unknown or unsolicited users, delete them directly.

• Do not reply to these messages under any circumstances.

• Be careful when following links in emails, even if they are from known contacts.

• Be careful when downloading email attachments, even if they are from known contacts.

For added security, connect to the Tax Agency by typing the address into your browser.

In particular, when accessing the Electronic Office, check our certificate.