Text production: Consumer rights, taxes, and bills...

Area : Interdisciplinary. Type : Group. Individual. Level : First Cycle of ESO

• A consumer wants to return a product because it's no good, and they don't have an invoice, but they do have a purchase receipt. What do you do if you are asked for an invoice for a return? How can you defend your rights? Write an essay about it.

• Write a complaint letter requesting a repair for a cell phone that's under warranty. What documents do you need to provide? Please expressly mention these documents in your claim.

• Build the following assumption in a dialogued form: A consumer has purchased a refrigerator; The technicians installed it and left it working. After a week you realize that it is not cooling enough. He calls the store and is referred to technical support; In technical service, they require the product warranty to assist you without charging. Resolve this situation.

• Explain the advantages and disadvantages of paying VAT on all the products and services you purchase.