Table 11. Suggestions and complaints. Main sections 2017
|
SECTIONS |
Number |
% |
|---|---|---|
|
Common |
2,224 |
30.56 |
|
Help |
1,966 |
27.01 |
|
Information |
1,248 |
17.15 |
|
General Matters or Environment |
814 |
11.18 |
|
Collection |
433 |
5.95 |
|
Certificates |
137 |
1.88 |
|
Advance deductions |
111 |
1.53 |
|
Customs |
101 |
1.39 |
|
Sanctioning Procedure |
87 |
1.20 |
|
Deferment and Payment by Instalments |
75 |
1.03 |
|
Regulations |
43 |
0.59 |
|
Social Collaboration |
20 |
0.27 |
|
Tax and Customs Inspection |
12 |
0.16 |
|
Non-tax debts |
3 |
0.04 |
|
Precautionary measures |
3 |
0.04 |
|
Verification of Securities |
1 |
0.01 |
|
TOTAL |
7,278 |
100.00 |