2.2. Staff and budget

To fulfil its mission, the Tax Agency had, as of 31 December 2019, a staff of 25,400 people, 0.02% more than in 2018, of which 53.06% are women and 46.94% men, with an average age of 52.04 years (practically the same age as in 2018). These figures include 140 civil servants on probation.

The organisation of the Tax Agency bases its management on the high degree of specialisation and qualification of the professionals who compose it, in addition to intensive use of the new technologies.

The charts of the Annex set out below show the main figures regarding the staff of the Tax Agency:

Table No. 4. Total template New window

Chart No. 5. Distribution between Central Services and Territorial Services 2018-2019 New window

Chart No. 6. Distribution by areas 2018-2019 New window

Chart No. 7. Distribution by subgroups 2018-2019 New window

Chart No. 8. Distribution by sex 2018-2019 New window

The performance of the Tax Agency's function of prevention and fight against tax and customs fraud is based on the work of its employees. A performance index has been developed to measure in average terms the contribution of each employee of the Tax Agency to the results of the fight against fraud, that is, the euros obtained in the fight against fraud, on average, by each employee. This is calculated based on the Results/Staff ratio:

The numerator consists of the revenues obtained every year in the fight against tax and customs fraud.

The denominator consists of the total number of civil servants of the Tax Agency at 31 December of each year, excluding interns. Bear in mind that, in addition to the fight against fraud, the Tax Agency's objectives also include providing information and assistance to taxpayers, managing the collection of taxes, and customs procedures and surveillance.

In 2019, each employee of the Tax Agency has obtained, on average, 622,090 euros in the fight against fraud (civil servants on probation are not included).

Data and graphs related to this issue can be found in the Annex, in Table No. 9. Performance Index New Window .

In 2019, the Tax Agency had a budget of 1,469.8 million euros. Total expenditure amounted to 1,429.4 million euros, 5.6 percent more than in 2018. In this variation, the impact of two factors must be highlighted:

• The most relevant is the increase produced in Chapter 1 “Personnel expenses” due to the update of the remunerations, established in Royal Decree-Law 24/2018, of December 21; the increase in spending on Social Security, due to the new additions of personnel; and the adaptation of jobs, as a result of reorganisation measures initiated in 2018 and completed in 2019.

• The decrease in Chapter 6 “Real Investments” was motivated, especially, by the lack of availability required in 2019.

The distribution by chapters of the recognized obligations is shown in Table No. 10. Distribution of expenditure by chapters New window (Annex).