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Report 2019

Table 11. Suggestions and complaints. Main sections 2019

SECTIONS

Number

%

Customs

191

2.2

Deferments and instalments

53

0.6

Help

1,559

18.1

General Matters or Environment

779

9.0

Certificates

169

2.0

Social Co-operation

2

0.0

Verification of values

0

0.0

Common

4,072

47.3

Advance deductions

150

1.7

Non-tax debts

0

0.0

Information

1,103

12.8

Tax and customs inspection

13

0.2

Precautionary measures

0

0.0

Regulations

16

0.2

Sanctioning proceedings

68

0.8

Collection

438

5.1

TOTAL

8,613

100.00