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2020 Report

Table 11. Suggestions and complaints. Main headings 2020

SECTIONS

Number

%

Customs

100

1.3

Deferments and instalments

37

0.5

Help

1,610

19.5

General Matters or Environment

408

4.9

Certificates

139

0.5

Social Co-operation

0

0.0

Verification of values

0

0.0

Common

3,621

43.9

Advance deductions

68

0.8

Non-tax debts

0

0.0

Information

1,442

17.8

Tax and customs inspection

7

0.1

Precautionary measures

0

0.0

Regulations

279

3.4

Sanctioning proceedings

37

0.4

Collection

497

6.0

TOTAL

8,245

100.00