Table 16. Efficiency index
|
2010 |
2011 |
2012 |
2013 |
2014 |
2015 (*) |
2016 (*) |
2017 (*) |
2018 (*) |
2019 (*) |
2020 (*) | |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Results (millions of euros) |
10,042.87 |
10,463.00 |
11,517.25 |
10,950.17 |
12,317.72 |
15,684.00 |
14,883.00 |
14,792 |
15,088 |
15,714 |
17,274 |
|
Costs (recognised obligations) (**) |
1,140.59 |
1,386.72 |
1,291.36 |
1,313.24 |
1,313.67 |
1,361.22 |
1,317.30 |
1,289.40 |
1,354 |
1,429.4 |
1,499.1 |
|
Revenues/Costs (euros) |
7.11 |
7.54 |
8.91 |
8.33 |
9.37 |
11.51 |
11.30 |
11.47 |
11.14 |
11.00 |
11.52 |
(*) As of 2013, the reduction of refunds arising from requests for rectification of self-assessments is included.
(**) This line item refers to the total cost of the Tax Agency's operations which, in addition to the fight against fraud, fulfills its objectives of providing information and assistance to the taxpayer, collection management and customs functions. (Back)