2.2. Staff and budget

To fulfill its mission, the Tax Agency had, as of December 31, 2021, a staff of 25,677 people, of which 53.09% are women and 46.91% men, with an average age of 51. ,51 years. These figures do not include trainee officials (because there are none that can be counted as such).

The organisation of the Tax Agency bases its management on the high degree of specialisation and qualification of the professionals who compose it, in addition to intensive use of the new technologies.

The charts of the Annex set out below show the main figures regarding the staff of the Tax Agency:

Table nº 4. Total staff New window

Graph nº 5. Distribution between Central Services and Territorial Services 2020-2021 New window

Chart nº 6. Distribution by areas 2020-2021 New window

Chart No. 7. Distribution by subgroups 2020-2021 New window

Graph nº 8. Distribution by sex 2020-2021 New window

The performance of the Tax Agency's function of prevention and fight against tax and customs fraud is based on the work of its employees. A performance index has been developed to measure in average terms the contribution of each employee of the Tax Agency to the results of the fight against fraud, that is, the euros obtained in the fight against fraud, on average, by each employee. This is calculated based on the Results/Staff ratio:

• The numerator consists of the revenues obtained every year in the fight against tax and customs fraud.

• The denominator consists of the total number of civil servants of the Tax Agency at 31 December of each year, excluding interns. Bear in mind that, in addition to the fight against fraud, the Tax Agency's objectives also include providing information and assistance to taxpayers, managing the collection of taxes, and customs procedures and surveillance.

In 2021, each Tax Agency employee has obtained, on average per public employee, 658,021 euros in the fight against fraud (intern officials are not included).

Data and graphs related to this issue are found in the Annex, in Table 9. Performance Index New Window .

In 2021, the Tax Agency had a budget of 1,535.4 million euros. Total spending amounted to 1,509.7 million euros, 0.7% more than in 2020. In this variation we must highlight the incidence of several factors:

• The most relevant is the increase produced in Chapter 1 “Personnel expenses” due to both the update of remuneration, established in Law 11/2020, of December 30; as well as the increase in troops.

• In Chapter 2 “Current Expenses” it is necessary to highlight the reduction in expenditure on electrical energy, due to the measures adopted by the Government in order to alleviate the impact of the rise in electricity prices, and the reduction in expenses derived from the restructuring of some services in the field of taxpayer assistance.

• In Chapter 6 “Real investments”, the essential element is its increase of 11.1 million euros, due to the budget extension applied in 2020.

The distribution by chapter of the recognized obligations is shown in Table 10. Distribution of expenditure by chapters New window (Annex) .