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2021 Report

Table 11. Suggestions and complaints. Main headings 2021

SECTIONS

Number

%

Customs

98

1.41

Deferments and instalments

13

0.19

Help

1,180

16.97

General Matters or Environment

485

6.97

Certificates

143

2.05

Social Co-operation

2

0.03

Verification of values

0

0

Common

3,239

46.57

Advance deductions

105

1.51

Non-tax debts

0

0

Information

1,124

16.16

Tax and customs inspection

4

0.06

Precautionary measures

0

0

Regulations

34

0.49

Sanctioning proceedings

55

0.79

Collection

473

6.8

TOTAL

6,955

100.00