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2021 Report

Table 16. Efficiency index

2011

2012

2013

2014

2015

2016 (*)

2017 (*)

2018 (*)

2019 (*)

2020 (*)

2021 (*)

Results (millions of euros)

10,463.00

11,517.25

10,950.17

12,317.72

15,684.00

14,883.00

14,792

15,088 

15,714

17,274

16,896

Costs (recognised obligations) (**)

1,386.72

1,291.36

1,313.24

1,313.67

1,361.22

1,317.30

1,289.40

1,354 

1,429.4 

1,499.1

1,509.7

Revenues/Costs (euros)

7.54

8.91

8.33

9.37

11.51

11.30

11.47

11.14

11.00

11.52

11.19

(*) As of 2013, the reduction of refunds arising from requests for rectification of self-assessments is included.

(**) This line item refers to the total cost of the Tax Agency's operations which, in addition to the fight against fraud, fulfills its objectives of providing information and assistance to the taxpayer, collection management and customs functions. (Back)