4.3.10. Measures to simplify users' use of technology

Compatibility with new web browsers

In order to facilitate the correct display of the contents in all web browsers, both those of desktop computers and those incorporated in mobile devices, the Tax Agency is opting to develop services based on HTML5.

Zero set-up

The Tax Agency's goal is for the use of its electronic services to not require any supplements or specific configuration whatsoever in the web browser. This is already a reality in many services available in the Electronic Office, for example, in the case of Renta Web.

Improvement of the contents and of the processing aids

The use of the services has been designed more intuitively by placing the documentation and aids in their context, where they may be required, integrating all the contents on the pages of the respective tax forms and including tutorials for their use.