4.3.9. Other measures for promotion of the Electronic Administration

Tax Agency App

During 2022, the Tax Agency has launched new utilities for its Tax Agency app with the aim of improving usability and facilitating a better user experience, including new procedures for taxpayers (appointment, consultation of notifications and communications, subscriptions and search engine). of real estate at auction, etc.).

From January 1, 2022 to December 31, 2022, a total of 1,393,410 users had identified themselves in the app on the 1,017,216 active devices as of December 31, 2022. In addition, the app has made it possible to bring the information offered to taxpayers closer, processing access to 33,572,885 information notices (highlight news, press releases, statistics and analysis) and 2,337,286 personal notices (greater security and confidence) during 2022. for the taxpayer since they have the guarantee that the person who sent them the notice is the Tax Agency and cost savings for the Tax Agency, since they avoid sending the SMS if they have already received the notice through the app).