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Memory 2024

2.2. Staff and budget

To fulfill its mission, the Tax Agency had a workforce of 26,363 people as of December 31, 2024, of whom 53.45% were women and 46.55% were men, with an average age of 49.57 years. These figures do not include civil servants on probation. Overall, and following the criteria required within the framework of the Recovery, Transformation and Resilience Plan and also included in the 2024-2027 Strategic Plan when analyzing the evolution of the workforce, if we take into account career civil servants, permanent staff, and temporary permanent staff, 664 people, (counting as of December 31, 2024, only those whose termination was equal to or after June 30, 2024, following the end of the Income Tax Campaign), the figure reaches 27,010 people. This latter figure is influenced by the different appointment dates for new Treasury Agents in 2023 and 2024.

The organisation of the Tax Agency bases its management on the high degree of specialisation and qualification of the professionals who compose it, in addition to intensive use of the new technologies.

The charts of the Annex set out below show the main figures regarding the staff of the Tax Agency:

Table 4. Total staff Opens in a new window

Chart 5. Distribution between Central services and Regional services Opens in a new window

Graph no. 6. Distribution by areas Opens in a new window

Chart 7. Distribution by subgroups Opens in a new window

Chart 8. Distribution by gender Opens in a new window

The performance of the Tax Agency's function of prevention and fight against tax and customs fraud is based on the work of its employees. A performance index has been developed to measure in average terms the contribution of each employee of the Tax Agency to the results of the fight against fraud, that is, the euros obtained in the fight against fraud, on average, by each employee. This is calculated based on the Results/Staff ratio:

  • The numerator consists of the revenues obtained every year in the fight against tax and customs fraud.

  • The denominator consists of the total number of civil servants of the Tax Agency at 31 December of each year. Bear in mind that, in addition to the fight against fraud, the Tax Agency's objectives also include providing information and assistance to taxpayers, managing the collection of taxes, and customs procedures and surveillance.

In 2024, each Tax Agency employee received an average of €717,976 in the fight against fraud.

Data and graphs related to this issue can be found in the Annex, in the Table 9. Performance Index Opens in a new window .

In 2024, the Tax Agency had a budget of €1.818 billion. Total expenditure amounted to €1,776.9 million, 3% more than in 2023. Several factors are involved in this variation:

  • The most significant increase is the increase in Chapter 1 "Personnel Expenses" due to the 2% salary increase authorized for 2024 and the increase in Social Security spending, primarily driven by the addition of staff from Public Employment Offers.

  • In Chapter 2, "Current Expenses," it is worth highlighting the increase in spending on computer studies and technical work, on additional computer equipment, on leasing of information processing equipment, and on the work of the National Mint and Stamp Factory.

  • In Chapter 6, "Real Investments," the essential element is the start of work on the new building for the headquarters of the Tax Information Technology Department in Madrid, as well as the renovation of the headquarters of the Special Delegation of the Asturias Tax Agency and the construction of the new building for the Administration of the Southwest Tax Agency in Madrid.

The distribution by chapters of the recognized obligations is shown in the Table 10. Distribution of expenditure by chapters Opens in a new window .