4.3. Promotion of services provided electronically

As has been the case in recent years, throughout 2024, there has been significant progress in the field of e-Government to make citizens' right to interact electronically with the Tax Agency more agile, efficient, and accessible.

All these advances have allowed the Tax Agency to continue increasing the level of service and users' satisfaction. This is demonstrated by the independent surveys carried out by the Institute for Fiscal Studies - through its Fiscal Barometer -, those on the Quality of Public Services by the Institute for the Evaluation of Public Policies or the comparative data reports of Tax Administrations of the OECD.

1. 4.3.1. Identification, authentication and signature. Mobile Cl@ve
2. 4.3.2. General Electronic Register
3. 4.3.3. Online filing of tax returns
4. 4.3.4. Immediate disclosure of information (SII)
5. 4.3.5. Immediate Supply of Special Tax Accounting Books (SILICIE)
6. 4.3.6. Computer systems for facilitating customs declarations
7. 4.3.7. Electronic notifications
8. 4.3.8. Other measures for promotion of the Electronic Administration
9. 4.3.9. Measures to simplify users' use of technology
10. 4.3.10. Social networks: YouTube