The Fiscal Blog of Crónica Tributaria , for yet another week, publishes an entry on different aspects of taxation. On Wednesday, September 6, an entry written by Mrs. M. Sonia Sanz Sánchez, Head of the Central Information and Digital Assistance Unit at the State Tax Administration Agency, with the title “ Virtual assistants, an effective means to inform the taxpayer?”

In the entry, the author reflects on the strategy followed by the Tax Agency in the development and implementation of various virtual assistance tools to self-assist, both for taxpayers and for the officials themselves, with the aim of improving the quality of the Information services. and points out the multiple possibilities and challenges that arise with the continuous progress of science.

Read the entry " Virtual assistants, an effective means of informing the taxpayer? " full.