On June 17, the annual meeting of the Monitoring Committee of the Collaboration Agreement signed in 2004 by the Spanish Committee of Representatives of People with Disabilities (CERMI), the ONCE Foundation and the Tax Agency was held.

This year with a special touch, as it marks 20 years since it was signed on October 18, 2004.

This agreement laid the groundwork for “serving as support and impetus for future actions, inspired by achieving assistance and equal opportunities for people with disabilities, in order to provide them with updated information on their rights, as well as to provide them with support and advice in fulfilling their tax obligations,” as stated in the text itself.

The meeting was chaired by the director of the Planning and Institutional Relations Service (Tax Agency) Ignacio Fraisero Aranguren, the president of Cermi, Luis Cayo Pérez Bueno; and the first executive vice president of the ONCE Foundation, Alberto Durán López.

As a result of what has been achieved over these 20 years, all the signatory parties agreed that a very fruitful relationship has been maintained, advancing both in the level of information and tax assistance as well as in the technological field, with the promotion of the accessibility of the computer tools necessary for the voluntary fulfillment of tax obligations.

Calling for many more years of close collaboration, the intention was made clear that more than 95% of the Tax Agency's customer service offices should be accessible, that the face-to-face and digital channels for citizen relations should have more support measures for this sector of the population, and that the Tax Agency's staff should exceed, as far as possible, the minimum percentage of public employees with disabilities required by law.

All parties agreed to consider this collaboration as a good practice that has not only significantly improved the public service of tax management, but has also become a reference framework for other administrations interested in strengthening their inclusive dimension with people with disabilities.