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Greater agility and transparency in the collection procedures promoted by the Tax Agency

In 2021, the National Seizure Team, the National Alienation Team and the National Auction Board of the Tax Collection Department were created with jurisdiction throughout the national territory.

This new structure makes tax collection management more agile. Furthermore, by taking advantage of advances in IT tools, certain actions can be carried out by units with national jurisdiction, which makes it easier to adapt workloads, eliminating possible overload in some cases and mitigating the risk of possible underutilization in others.

The National Seizure Team carries out the functions of managing and clearing seizures of money in current or term accounts opened in credit institutions, as well as seizures of credits linked to point-of-sale terminals (POS), resolving any incidents that may arise in said management. It is responsible for exercising its powers related to information requests, processing and resolving any third-party claims that may arise, as well as monitoring compliance with the seizure orders it manages and enforcing debts from third parties who may be held liable for non-compliance related to these seizure orders.

The creation of the National Alienation Team led to the establishment of mechanisms to promote actions in the alienation procedures, achieving, on the one hand, a qualitative and quantitative improvement in citizen participation in the different auction processes of the Tax Agency and, on the other, better coordination between the different offices spread throughout the national territory, where a unification of criteria and a permanent channel of communication have been established that has resulted in an improvement in services to citizens. It carries out functions related to the design, planning, coordination of actions and the establishment of general criteria in relation to alienation procedures. It is also responsible for providing national publicity for the auctions.

Finally, the National Auction Board is responsible for receiving the bids made in the alienation procedures in which it intervenes and, where appropriate, agreeing to the award or declaring the alienation procedure void. In the event of the award of the auctioned assets, it carries out the procedures following the auction in relation to the debtor, the successful bidder and the possible holders of preferential acquisition rights and, finally, it can issue the certification of the award record to conclude the actions following the award.

In November 2022, a new search system for real estate included in its auction procedures was made available to the public. The system allows for the quick and easy location of any property that meets the needs of the citizen using search criteria such as the province where the property is located, the type of property or its valuation. The search engine is accessible through the mobile application and in the Auctions section (Auction Portal of the BOE) of the electronic headquarters of the Tax Agency.

This set of measures, both organizational and in terms of information and assistance, is part of the interest that the Tax Agency has in implementing successive improvements that facilitate the participation in these processes by the greatest number of interested persons, providing more complete information and greater guarantees for citizens.