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New virtual assistance tools

  1. Census Virtual Assistance Tools

    Two new census tools have been incorporated into the virtual assistance tools: the "Census informant" and the "Activity search engine and its tax obligations";

    The "Census Informator" offers information on the main census procedures such as NIF, IAE, powers of attorney, digital identification systems, tax certificates or census verifications. If you are registered in the Cl@ve system or have an electronic certificate, you can receive a copy of the conversation in PDF format in your email.

    Access to the census informant

    The "Activities and their tax obligations search engine", depending on whether you are a natural or legal person, resident or not, and based on the selected economic activity, will offer you the information regarding the IAE heading and the tax obligations that the exercise of the activity (Economic Activities Tax, VAT, Personal Income Tax, Corporate Tax and withholding obligations).

    Access to the Activity Search and its tax obligations 

  2. IRPF Virtual Assistance Tool

    The 2020 Income Informator has been incorporated into the virtual assistance tools, which contains the answers to the most frequently asked questions about personal income tax (personal and family minimums, tax options, deductions, how to declare property income,... ) as well as the newest issues of Income 2020 such as ERTE and the minimum vital income (IMV). Regarding ERTE and IMV, a chat service attended by specialists has also been enabled. Thus, if you have a question that you have not been able to resolve with the Informant, you can ask it to our specialists.

  3. INFORMA+

    With the new 'INFORMA+', taxpayers can raise tax questions for which they will obtain a personalized written response prepared by our specialists. In addition, taxpayers will be able to access all their queries through the "My Files" option of the Electronic Office. To use this service you must be registered with Cl@ve or have an electronic certificate.

    At the moment this service offers information on VAT, Immediate Information Supply (SII, VAT registration books online) and censuses.

    You can access INFORMA+ through: