Skip to main content

Start of telephone assistance and the assistance plan in small municipalities in the 2025 Income Tax Campaign

The Tax Agency will begin offering, from May 6 to June 30, 2026, the service of preparing and submitting Income Tax returns by telephone and the assistance plan in small municipalities, both with appointment requests from April 29 to June 29, 2026, which allows taxpayers to be served in a personalized manner until the end of the campaign.

For the preparation and submission of income tax returns by telephone (We call you plan), the Tax Agency can only call you if you have requested an appointment through any of the available channels. When the Tax Agency calls you, it will do so exclusively through this telephone number: 91 333 5 333.

The assistance plan for small municipalities is available to taxpayers with an assistance profile who have their tax domicile in these small municipalities and who are residents of nearby towns: List of municipalities. Thanks to the collaboration and technical resources provided by these municipalities, taxpayers who make an appointment will be assisted by Tax Agency staff via video assistance. They will receive the same personalized attention as any other taxpayer, but in the facilities provided by the municipalities of these small towns.

Link to access the appointment service for personalized assistance for the 2025 Income Tax Campaign: Tax Agency: Assistance and Appointment for the 2025 Income Tax CampaignAs in previous years, if at any given time the taxpayer does not find available appointments, this will not mean that there are no appointments left, but that more appointments will be opened in the following days.

In order to mitigate the possible loss of appointments to the detriment of all taxpayers, the Tax Agency reminds citizens that they can cancel their appointment through any of the channels enabled for obtaining it, if they have decided not to use it. The enabled routes are: Internet (with NIF/NIE or electronic DNI, electronic certificate, Cl@ve PIN or reference), "Tax Agency" App, automatic telephone (91 535 73 26 or 901 12 12 24) or appointment telephone for Income Tax with personal attention (91 553 00 71 or 901 22 33 44). Monday to Friday, 9am to 7pm).