3.4. Assistance services

To facilitate the preparation and submission of the personal income tax return, the Tax Agency makes the following help services available to taxpayers:

Rent information

The Tax Information telephone service is provided at Telephones 91 554 87 70 or 901 33 55 33, from 9 a.m. to 7 p.m., Monday to Friday.

Appointment for rental

• In-person attention in offices: This service allows you to obtain the place, day and time to prepare the Tax return at the offices and can be requested through:

  • Telephone: 901 22 33 44 or 91 553 00 71
  • Internet at the address:" http://sede.agenciatributaria.gob.es ”
  • “Tax Agency” App

• Preparation of declarations by telephone: Plan "We call you"

  This service allows you to request the day and time you want the Tax Agency to contact you by telephone to prepare and submit your Income Tax return. You can make your appointment in one of the following ways:

  Telephone 901 22 33 44 or 91 553 00 71 personalized attention

  Telephone 901 12 12 24 or 91 535 73 26 –automatic– 

  Internet at the address “ http://sede.agenciatributaria.gob.es ”

APP. MOBILE APPLICATION "TAX AGENCY " From a mobile device and by downloading the “Tax Agency” application for free, available in the Google (Play Store) and Apple (App Store) markets for the Android and iOS operating systems respectively, The taxpayer will have direct access to various procedures and to the Income WEB application to generate and submit their Income tax return.

WEB rental: “ http://sede.agenciatributaria.gob.es ” On the Tax Agency portal, by accessing "Income 2021", the taxpayer can consult general information, and by accessing the " Draft/declaration processing service (Renta WEB)", you can obtain your draft declaration, modify and/or confirm it, as well as complete and carry out the electronic submission of the self-assessment.

To access this service, you need an electronic certificate or electronic DNI, Cl@ve PIN or the reference number that the taxpayer will have to previously request in the RENØ Service or obtain it through the mobile application (app) of the Tax Agency.

The Autonomous Communities and Cities with Statute of Autonomy , in the exercise of their fiscal co-responsibility, collaborate with the State Tax Administration Agency in the 2021 Income Campaign in the preparation of declarations, as well as in modifying and confirming draft declarations.