Browser configuration
Basic checks and contact details
- Verify that the browser you use is updated.
- Check that you have chosen the appropriate identification system; You will need to have an electronic certificate installed in the browser or, if the procedure allows it, identify yourself with Cl@ve for which it is essential to be registered in said system.
- If the procedure you have to carry out still requires Java, log in with a browser version that supports Java plugins.
- Consult the technical guides published on the website with the description and requirements of each procedure.
CONTACT USER SERVICE (Customs IT)
Telephone: 901 200 348
Opening hours: |
|
9:00 to 15:00 from Monday to Friday |
Outside of previous business hours, every day of the week, you can receive basic support in case of incidents by calling 91 58 36 217.
E-mail (Only for COMPUTER PROBLEMS): atenusu@correo.aeat.es
E-mail (Only for COMPUTER PROBLEMS related to FOREIGN TRADE applications): aducat@correo.aeat.es