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"You are not authorised to make this consultation or you have not filed the requested tax return"

This error may appear for various reasons:

  • When you carry out the consultation, the details of a record that has not been filed are indicated.
  • The details do not match those of the tax return filed in terms of the form, fiscal year, period, etc.
  • You are logging on with a certificate belonging to a different private individual to the one used when the return was filed.If you have multiple electronic certificates installed on your browser, check that you have accessed the corresponding option with the correct certificate, and that you choose the suitable certificate whenever the browser requests this.