I already registered. How do I identify with Cl@ve?
Skip information indexAccess AEAT procedures with Cl@ve
Identification
Access the procedure or service of the Electronic Headquarters of the Tax Agency. We remind you that to identify yourself with Cl@ve you must previously register in the Cl@ve system and this registration can be done via the internet on the website of the Tax Agency, from the APP Cl@ve or by going in person to one of the authorized registry offices.
When you access a procedure, click on " Cl@ve Mobile (includes Cl@ve PIN)".
Access with Cl@ve Mobile (via QR code)
By clicking on Cl@ve Mobile, the authentication request will be displayed with the data of the requesting organization, the QR code to scan with the APP, the expiration time counter of the request (5 minutes) and the three-digit verification code. If you do not have the APP Cl@ve installed, you have the link "Don't you have it installed?" so you can install it. On the other hand, if you cannot scan the QR code, click on the alternative "...continue with authentication by Cl@ve mobile without reading the QR".
In the APP, press "Scan QR code" and focus the reader on the QR code displayed in the browser. After reading the QR, check that the verification code and the organization match those of the request and press "Confirm" .
Afterwards, the user will need to enter the authentication factor established for the device (fingerprint, pattern, facial recognition, pin, etc.).
Finally, the APP will display the notice "Authentication completed" and, in the web browser, you will access the management that you were trying to perform once authenticated.
Access with DNI / NIE (without reading the QR)
If when you authenticate yourself using Cl@ve Mobile you cannot access by scanning the QR code with the Cl@ve APP, you have an alternative to identify yourself with the data of DNI or NIE , press "...continue with authentication by Cl@ve mobile without QR reading".
Enter your DNI or NIE and the contrast information depending on the type of document:
- Validity date , for DNI ;
- Issue date , for permanent DNI (01-01-9999);
- Support number , if it is a NIE .
At the bottom you have the corresponding help links to locate the requested information in your identity document.
After entering the data correctly, press "Continue" .
The authentication request will be displayed on the screen with the data of the DNI / NIE , of the requesting organization, the 5-minute counter of validity of the request , the verification code and instructions to open the APP and confirm the request.
NOTE: If you cannot access this way, after 59 seconds the alternative option to request the PIN by SMS will be enabled.
You can then receive a notification from the APP on your mobile device.
Open the APP and the authentication request will be displayed with Cl@ve Mobile with the same previous data. Press "Confirm" ; For security, a second confirmation will be requested.
It will also be necessary to enter the authentication factor established for the mobile device (fingerprint, PIN, pattern, facial recognition, etc.). Finally, the message "Authentication completed" will be displayed and you will be able to access the management you were trying to perform.
However, the option to receive a PIN by SMS will always be offered, if the user so wishes, or if you have not activated the user in the APP Cl@ve or you have not installed it yet. Wait 59 seconds and press "...you can access with a PIN by SMS ".
You will receive the PIN code by SMS and it will also be available in the APP. Press "A PIN is available", enter the unlock factor of your device and you will see the PIN, along with the expiration timer (10 minutes) and the option to copy it.
Once you have obtained the PIN, enter it in the corresponding field and press "Access".