I am already registered.How do I obtain the PIN code?

Identification

To obtain the PIN code that enables identification and signing of the formalities available on the e-Office, you need to be registered on the Cl@ve system in advance.El registro puede hacerse vía Internet, desde la app Cl@ve PIN o acudiendo personalmente a una de las oficinas de registro habilitadas.

Once registered in Cl@ve, access the corresponding procedure and follow these steps.

Enter your DNI or NIE.

In the following window, it is essential to indicate the contrast data according to the type of document:

• Validity date for DNI;
• Issue date, for permanent DNI (01-01-9999);
• Support number, if it is a NIE.

At the bottom you have the corresponding help links to locate the requested data on your identity document:

After you have successfully entered the data, press "Continue".

In the next window you can click directly on the "Obtain PIN" button or check the box "I want to customise my code" to choose the 4-character code that makes up your Cl@ve and the PIN.In this case, the "Custom code" field will be enabled for you to enter this code (by default, a code assigned by the application will appear, which you will be able to change to a custom code).Then click on "Obtain PIN".

A continuación, se mostrará en el navegador el aviso para que accedas a la aplicación Cl@ve PIN en tu dispositivo móvil para ver el PIN solicitado o, si no tienes instalada la app y prefieres el envío del SMS, esperes 60 segundos y entonces aparecerá un mensaje en el que se incluye un enlace para solicitar el envío del SMS al móvil.