How to respond to requests or submit documentation related to a document received from the Tax Agency
Review the content of the request to ensure that this is the appropriate way to respond, make allegations or provide documentation. Other ways may be indicated such as "Provide complementary documentation" or "Answer requirements, make allegations and/or provide supporting documents" for a specific model or procedure.
To access the response to the notification, indicate the CSV (Secure Verification Code) that appears in the notification received in the corresponding box and select "How do you want to make the presentation?":
- Affected parties: You can enter with identification by certificate/ DNI electronic and Cl@ve or without identification.
- Representatives: You can only access "With identification" using a certificate or DNI electronic and Cl@ve .
To locate the CSV , you can consult the help by clicking on the link "Where to find the Secure Verification Code".
Entering as an interested party and without identification, the system will offer you the options allowed by the associated procedure. As you see in the example below, the system offers you the options that can be carried out without identification and shows you the response possibilities that require identification.
Once you have accessed the electronic registration, complete the required fields, including the File/Reference, subject, contact information, telephone number and additionally an email.
You can also attach documents from the "Add files" option. You also have the option of introducing the reason for the submission in the space at the bottom of the form.
A window to select the files to attach to the response will appear when you click “Add files”. Click "Select Files" to access the file browser and choose the file you want to attach. Please note that the file cannot exceed 64 MB and must be in an accepted format. You can get more information on accepted file formats in the "Help" section.
Once the required fields have been completed and the necessary documents provided, click on "Submit".
If the sending is done correctly, proof of the record generation will be displayed on the screen.
In the event that the notification indicates that you can file an economic-administrative appeal or claim and you wish to file it, you will have to click on the question, "Do you want to file an appeal?"
This link will take you to the route at the headquarters for the presentation of resources and claims
You will have to choose the type of appeal or claim you want to file. You must know, through the notification, to which department the request must be addressed.
When you have chosen it, access the presentation or application. If you do not know exactly the type of act against which the appeal is being made, contact the sending office or department, which appears in the header of the notification.
This procedure requires electronic identification. Select the type of identification.
Fill in the information requested, subject, type of representation, telephone number and optionally an email. In this case there is a mandatory data "File number/Reference of the contested act". You can attach files and write the description you want.
When submitting, the entry report will appear by registration of the application.