View refund status

To check the processing status of a refund, access the "My Files" section.

Access to "My Files" requires identification with Cl@veelectronic certificate or DNIe of the holder or of an authorized representative to the procedure and with eIDAS.

You can view information on any procedures started after 1 January 2010 here.

Once you have accessed the overview of existing procedures, select the category and click on the link showing the number of the corresponding procedure. Please note that if you log in with Cl@ve You will see the complete list of files, but you will only be able to access the details of those from the 2013 fiscal year onwards.

When you access a procedure, you can consult both the status of the reimbursement, in the section "Processing Status", as well as any documents associated with the procedure and its history.

When you have performed the relevant verifications, a message will appear telling you that the reimbursement request has been accepted, or, where relevant, when the refund will be issued.

If you have not received the amount, you can obtain further information about your refund by going in person or through a representative to your Administration or Delegation, by appointment.

If it is an Income Tax return, you can also make the inquiry through the "Draft/Return Processing Service (Direct Income Tax and WEB Income Tax)", which you can access by identifying yourself with Cl@ve, electronic certificate, DNIe or the reference number of the current campaign.