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Payment of self-assessments by card

Tax returns and self-assessments required by tax regulations that result in a payment due, and for which direct debit has not been selected as a form of payment, need an NRC (Complete Reference Number) to be correctly received by the Tax Agency:code that is generated to identify the tax revenue realised.

The e-Office offers the possibility of obtaining an NRC through its payment gateway via payment on account or with a card.

To make the payment it is necessary to have a certificate or DNI electronic DNI or be registered in the Cl@ve PIN identification system.

Another requirement is to have funds deposited in financial institutions established as tax collection Collaborators, which offer their customers the online payment service.You can consult the list of banks that are members of this collaboration agreement, depending on the payment method selected (direct debit or card), in the link "See the banks that are members of this service".

Tax payment is currently not allowed via this route for pooled accounts.This type of accounts must obtain the NRC directly from the EEFF.

How to pay self-assessments by card.

  1. Once you have prepared the tax return that you wish to file electronically, and therefore know the amount of the debt, go to the "Self-assessments" payment option in the "Pay, defer and consult debts" section of our E-Office and choose the card payment method.Identify yourself with a certificate, DNIor Cl@ve PIN.

    Another way to obtain the NRC is to link to the payment gateway from the button "Make payment (Obtain NRC)" that will be set up in the form or program for the filing of the tax return when you select the method of payment in the form of a deposit, either partial or full.

  2. Select the form, the identification and economic data.When paying by card, you must select the issuing bank and enter your card details.Then click on "Accept data and Continue".

    Accept data and continue

  3. A summary of the data entered will be displayed, check that the data is correct as once the deposit has been made you will not be able to cancel it online.If it is correct, tick the "I agree" box and click on the "Sign and Send" button.

    Card payment

  4. If everything is correct, you will see the allocated NRC on the screen.It is a 22-character code generated as proof of payment for online tax return filings.You will have 2 options on this page:

    • "Proof of Payment":you will download a PDF of the direct debit receipt with a summary of the payment details.

    • 'File Tax Return':this option links you to the e-Office procedure for which the NRC was obtained, so that you can finish the filing process.

      Payment made and NRC obtained

If on any occasion you have not been able to obtain the Reference Number NRC, due to a specific incident, you can recover it by accessing the payment gateway again, a window will appear with the button "Recovery of NRC" next to the text "The charge has been made successfully but due to technical problems the NRC cannot be released, use the option Recovery of NRC This process will not generate additional charges on your account".This text indicates that the transaction was successful and the charge exists.

This button allows you to obtain the NRC immediately and does not generate new charges.

NRC recovery

For the "Retrieve from NRC" button to be displayed, these requirements must be met:

  • You are accessing the payment or linking from a form, with the Payment Gateway of the AEAT and you are not accessing via the option to consult a previous payment.

  • You have made the payment correctly and there is a charge in the financial institution.

  • That you did not get NRC on the screen due to an issue, possibly very punctual.

If you are persistently unable to recover the NRC, you can check whether the payment has been made and, if applicable, recover the NRC on the "Consult debts" page in the "Consult previous payments and Nrcs cancellation" section, by clicking on "Self-assessments".Consultation of a previous payment by card payment".You have to enter exactly the same data that were provided to make the payment and, if the payment exists, you will obtain the NRC generated to serve as proof of payment.

Remember that if you do not have an electronic certificate, electronic DNI or Cl@ve PIN, you have other options for obtaining an NRC:

  • By going to a branch of your bank, and providing the details of the self-assessment.It is not necessary to provide a form, simply the details that are used to generate the NRC (complete reference number), which are the same ones required to make a payment (form, year, period, taxpayer NIF, surname and exact amount of the payment).

  • Through the online banking service if the Bank offers this option.

If you are making the payment for another person and you have power of attorney to use the account of the person liable to pay, bear in mind that in order to obtain the NRC through the AEAT payment gateway, the certificate holder and the account holder must coincide as payers of the payment, but the NIF provided to the Collaborating Entity to obtain the NRC will always be that of the taxpayer or person liable to pay the tax.