Possible errors in the submission of Form 360
Skip information indexFailed to download URL
When you open the 360 model with Mozilla Firefox on Mac OS "mistake: Failed to download URL" instead of the full 360 form under the button panel.
To solve this incident follow these instructions:
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Firefox must be installed to the default path for your system, Macintosh HD/Applications/Firefox.app.
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Close all open Firefox sessions. From "Firefox", in the upper left corner, select "Exit Firefox." There should be no windows open in the Mac OS X dock.
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In "Finder", "Applications", "Firefox.app" right click and select "Show package contents", if there is no right click press Ctrl + Click.
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Go to the "Contents", "MacOS" directory and copy the "libsoftokn3.dylib" file.
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Press "Back" in the window to go back to the "Contents" directory and enter "Resources." Paste the file "libsoftokn3.dylib" into "Resources". It is very important to check that the file is located correctly
Access the 360 model again.