Virtual VAT assistance tools

The AEAT website has a " Virtual VAT Assistant (AVIVA)" to resolve any questions raised in relation to this Tax.

Using this tool is very simple: The taxpayer only has to ask his question in the corresponding box and maintain a conversation with the Assistant. If you have a Cl@ve or digital certificate, you can download the response obtained in PDF format.

The VAT virtual assistant has complementary VAT virtual assistance tools to analyze certain issues that are more complex (Locator, Real estate qualifier, Calculator of deadlines for modification of BI and other corrections, Prorata calculator and Calculator of differentiated sectors). In addition, a specific " Virtual Assistant on SII " and a " SII Term Calculator " have been added.

If you need more information, the taxpayer can contact a VAT specialist from the Comprehensive Digital Administration (ADI) via chat from 9:00 a.m. to 7:00 p.m., Monday to Friday, or submit a request for information. tax through the INFORMA+ tool to obtain a personalized written response.