Brochures
See our information brochures
Income Tax Campaign
Virtual assistance tools
Cl@ve PIN
Travellers
- VAT refund to travellers
- Are you travelling with 10,000 euros or more or its equivalent in other assets?
- Seeds.Plants.Vegetables
- Animal products poster
- Leaflet.Travellers from the Principality of Andorra(5109 KB - pdf)
- Leaflet.Travellers from non-EU countries(4844KB - pdf)
- Travellers from the Canary Islands.Tobacco exemptions(581 KB - pdf)
- Voyageurs provenant pays hors UE(5082 KB - pdf)
- Travellers arriving from non EU countries(5058 KB - pdf)
- Travellers from the Canary Islands.Tobacco exemptions(577 KB - pdf)
VAT
- VAT information services online(11597 KB - pdf)
- VAT refund to non-established entrepreneurs(1456 KB - pdf)
- Information for postal and courier operators(149 KB - pdf)
- IOSS COM brochure for retailers(160 KB - pdf)
- IOSS COM for Platforms brochure(76 KB - pdf)
- Information leaflet PIPE-Customs(147 KB - pdf)
- Information for consumers in the EU(157 KB - pdf)
Non-residents
Auctions
Customs procedures
- Information brochure Centralised dispatch(1444 KB - pdf)
- Relocation exemptions and exemptions(338 KB - pdf)
- Importing a vehicle from a non-EU country(850 KB - pdf)
- European Commission AEO brochure (EN)(138 KB - pdf)
- Information leaflet ICS2(231 KB - pdf)
- Information leaflet.Single Point of Entry (PUE ROHS)((8190 KB - pdf)