4.3. Promotion of services provided electronically

As with previous years, throughout 2017, notable developments were made in the field of electronic administration, to make citizens' rights to communicate with the Tax Agency electronically smoother and more efficient.

All these advances have allowed the Tax Agency to continue increasing the level of service and users' satisfaction. This is demonstrated by the independent surveys that have been performed by the Institute of Fiscal Studies through its fiscal Barometer - those on the Quality of the public services of the Agency of Evaluation and Quality of Services (AEVAL) or reports of comparative data on Tax Administrations of the OCDE.

1. 4.3.1. Identification, authentication and signature. Cl@ve PIN
2. 4.3.2. General Electronic Register
3. 4.3.3. Online filing of tax returns
4. 4.3.4. Immediate disclosure of information (SII)
5. 4.3.5. Other new telematic procedures
6. 4.3.6. Electronic notifications
7. 4.3.7. Other measures for promotion of the Electronic Administration
8. 4.3.8. Measures to simplify users' use of technology
9. 4.3.9. Social networks: YouTube