4. MAIN ACTIVITIES 2019
The fundamental mission of the Tax Agency should be to promote voluntary compliance with tax obligations. It performs two lines of action to achieve this: on the one hand, the prevention of fraud through the provision of information and assistance services to the taxpayer to facilitate and minimize the indirect costs associated with compliance with tax obligations together with the development of other preventive actions; and, on the other hand, the detection, regularization and, where appropriate, sanction of tax non-compliance through control actions. Both lines of action define the basic areas of its strategy, on which its main actions in 2019 have pivoted, in line with the actions already developed in 2018, and which are consolidated in the design of the strategic priorities for the period 2020-2023. in which greater relevance will be given to the set and type of actions carried out by the Tax Agency, without exclusively considering the results obtained therein. These priorities have been included in the Tax Agency Strategic Plan document 2020-2023, prepared throughout 2019 and approved in January 2020.