4.3. Promotion of services provided electronically

As has been the case in recent years, throughout 2019, there have been significant advances in the field of electronic administration to make the right of citizens to interact electronically with the Tax Agency more agile, efficient and accessible.

All these advances have allowed the Tax Agency to continue increasing the level of service and users' satisfaction. This is demonstrated by the independent surveys carried out by the Institute of Fiscal Studies -through its Fiscal Barometer-, those on the Quality of public services by the Institute for the Evaluation of Public Policies or the comparative data reports from tax administrations of the OECD.

1. 4.3.1. Identification, authentication and signature. Cl@ve PIN
2. 4.3.2. General Electronic Register
3. 4.3.3. Online filing of tax returns
4. 4.3.4. Immediate disclosure of information (SII)
5. 4.3.5. Other new telematic procedures
6. 4.3.6. Electronic notifications
7. 4.3.7. Other measures for promotion of the Electronic Administration
8. 4.3.8. Measures to simplify users' use of technology
9. 4.3.9. Social networks: YouTube