4.4.4. Notifications through the Printing and Enveloping Center

Article 21 of Law 39/2015 on the Common Administrative Procedure of Public Administrations establishes the obligation to notify the express resolution of all procedures, for which the Tax Agency has the Printing and Envelope Center, CIE, through which prepares your notifications and communications, guaranteeing the confidentiality of the data, equal treatment and the secure sending of all of them.

Through the CIE, and as a consequence of the administrative acts issued within the scope of its powers, the Tax Agency sends letters to taxpayers in paper format, practically all of them addressed to natural persons, since communication with legal entities is preferably carried out by telematic means with electronic signature.

Sending on paper through the CIE is the main system for sending information to the Tax Agency. Distributed throughout 2019 through the CIE, 20,556,600 notifications with acknowledgment of receipt and 9,911,223 communications have been sent to the Tax Agency.

The paper and envelopes used always come from controlled sources that promote sustainable forest management and help actively protect the rural environment.

As a consequence of the agreements signed by different bodies of the General Administration of the State and the Tax Agency, the CIE prepares and sends, in addition to its own letters, notifications and communications issued by other administrative bodies of the General Administration of the State that have required collaboration in the sense of achieving better use of the administration's means. Thus, in 2019, a framework collaboration agreement was signed with the General Secretariat of Digital Administration, a collaboration agreement with the General Directorate of Registries and Notaries, and a collaboration agreement with the General Directorate of Energy Policy and Mines. As a result of these agreements and others previously signed with the IGAE, the General Directorate of Personnel Costs and Public Pensions, IMSERSO and others, 6,781,066 notifications and communications have been sent from the CIE.