4.3.7. Other measures for promotion of the Electronic Administration

Tax Agency App

During 2021, the Tax Agency has launched new utilities for its Tax Agency app with the aim of improving usability and facilitating a better user experience, enabling access with Cl@ve PIN to the procedures offered from the app. From January 1, 2021 to December 31, 2021, a total of 1,710,376 users had identified themselves in the app on the 1,056,521 active devices as of December 31, 2021. In addition, the app has made it possible to bring the information offered to taxpayers closer, processing during 2021 the sending of 19,252,906 news notices (a 79.65% increase compared to 2020) and 2,849,335 personal notices (a 49.65% increase compared to 2020). 12% increase compared to 2020).