4.1. Prevention of tax and customs fraud. Taxpayer assistance

In order to promote voluntary compliance and prevent non-compliance with tax and customs obligations, the Tax Agency deploys a wide range of information and assistance services to the taxpayer, for the most part, online (through the website of the Tax Agency https://sede.agenciatributaria.gob.es ) .

However, although the Internet has become the main communication channel with taxpayers, the Tax Agency maintains both in-person attention to taxpayers in its offices and telephone attention for certain services.

1. 4.1.1. Information services
2. 4.1.2. Taxpayer Assistance
3. 4.1.3. Assistance to people with disabilities and the elderly
4. 4.1.4. Personal Income Tax Campaign
5. 4.1.5. Support for paying tax liabilities
6. 4.1.6. Civic-Tax Education Programme
7. 4,1,7. Law on Transparency
8. 4,1,8. Global Information System of the Tax Administration