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Content extension in the VAT Virtual Assistant

The VAT Virtual Assistant "AVIVA", a help tool included in the VAT portal, expands its content to resolve doubts about the calculation of output VAT including questions about accrual, tax base and tax rates. 　

Please note that the topics already covered by the Assistant are the following:　

  • Does the transaction include VAT? (sales and services located in the Peninsula and the Balearic Islands).

  • Foreign trade (includes occasional sale of vehicles to foreigners).

  • Billing and Registration.

  • Modification of the tax base and other rectifications (invoice errors, output VAT, deductions or models).

  • Real estate operations (Includes works on properties).

Conversations held with the Assistant can be printed or saved (pdf) if the user indicates that the conversation has been useful.

The information provided by the Assistant will undergo continuous improvement and updating, taking users' opinions into account.