FAQs

Although access to your own data is generally permitted in the inbox, you also have the option of authorizing a different user to access it by representation, by power of attorney or, where appropriate, by succession. Authorization is generally carried out through general procedures or through the specific inbox procedure (“CONBANENT001”). In both cases, the authorized user will be able to access any of the authorizing user's messages, regardless of the type of message. 

Financial Institutions must request the processing of the inbox to the NIFs of their representative entities/authorized entities and search the Inbox of the Headquarters with the NIF of the grantor corresponding to each requirement.