The European Commission reminds economic operators of the need to strictly comply with the ICS2 submission instructions to ensure compliance with legal requirements and avoid potential delays and penalties. To achieve this, it is essential that the ENS files provide accurate and complete data for each shipment at both the master and house level:

 · Goods classified under different Harmonized System codes must be declared separately in the house declaration.

· The use of unacceptable merchandise descriptions that include "unknown" or "not available", or information aggregated at the house level, is not acceptable.

· The shipper as stipulated in the house air waybill must be provided at house level. This person must be different from the carrier, freight forwarder, consolidator, postal operator or customs agent.

· The recipient as stipulated in the house air waybill must be provided at house level. This person must be different from the carrier, deconsolidator, postal operator or customs agent.

· The response to a request for information or for a control is mandatory.

 E-commerce:

 · House-level data must be reported at the level of each separate e-commerce shipment, including data for each item of merchandise in each shipment. Data cannot be consolidated into a single house for all shipments with a generic description. For this reason, F28 and F29 cannot be used for e-commerce shipments.

· It is crucial for carriers to exercise due diligence when handling e-commerce shipments, as the complexity of these transactions can increase the risk of misdeclaration. If a carrier suspects that a shipment is connected to e-commerce, it is essential to request the required data to ensure compliance with customs regulations. This proactive approach, also applicable to other shipments, allows carriers to verify the accuracy and completeness of information and avoid potential liabilities associated with misdeclaration.

 More information in the European Commission note in the attached document.