Issues with installing an executing the Informative Tax Returns Platform
Skip information indexError EI002 when adding a form
Some models require that the Information Platform be updated in order to be added. To check the version of the program, go to the top menu of the Platform in "Help", "About"; The latest version of the Platform is the most advanced on the informational help program download page.
If it is necessary to update the version, you can download the available updates or the full version and install it in the same path as the Information Platform that you already have installed. To do this, follow the instructions in the link in our help "How to update the program from previous versions of the Information Platform (Fiscal Year 2016)" .
Once the update or the Informative Platform is installed, access the path C:\ AEAT \Informativas (where the program is installed by default), or the directory in which you have carried out the installation and Go into the "Models" folder. Locate and delete the "com.aeat.informativas.XXX.2016.xxx" folder (where XXX corresponds to the model that does not allow you to add, and xxx to its version). Also delete the model from the "Download" folder ("XXX2016xxx.jar", located in the same location).
Restart the Information Platform and add the model manually following the instructions in the link "How to add the models to the Information Platform" .