Issues with installing an executing the Informative Tax Returns Platform
Skip information indexError EI002 when adding a form
Some models require the Information Platform to be updated in order to be added. To check the program version, go to the top menu of the Platform in "Help", "About"; The latest version of the Platform is the most advanced on the information help program download page.
If you need to update the version, you can download the available updates or the full version and install it in the same path as the Information Platform you already have installed. To do this, follow the instructions in our help link "How to update the program from previous versions of the Information Platform (Fiscal Year 2016)" .
Once the update or the Informativas Platform has been installed, access the path C:\ AEAT \Informativas (where the program is installed by default), or the directory in which you have performed the installation and enter the "Models" folder. Locate and delete the folder "com.aeat.informativas.XXX.2016.xxx" (where XXX corresponds to the model that does not allow you to add, and xxx to the version of the same). Also delete the model from the "Download" folder ("XXX2016xxx.jar", located in the same location).
Restart the Informativas Platform and add the model manually following the instructions in the link "How to add models to the Informativas Platform" .