I already registered. How do I identify myself with Cl@ve?
Skip information indexAuthentication with Cl@ve PIN
The Cl@ve system continues to offer the possibility of identifying yourself with a PIN code, which you can view in the Cl@ve APP or receive via SMS .
Get PIN through the APP Cl@ve
When accessing a AEAT that supports identification with Cl@ve click on " Cl@ve Mobile (includes Cl@ve PIN)". When you press the authentication request will be displayed with the details of the requesting organisation, the QR code to scan with the APP, the counter for the expiry time of the request (5 minutes) and the three-digit verification code. To obtain a PIN using the Cl@ve APP, click on the bottom "... continue with authentication by Cl@ve mobile without reading the QR" .
In the next window, enter your DNI / NIE and the requested verification data.
The authentication request will be displayed on the screen with the data of the DNI / NIE , of the requesting organization, the 5-minute validity counter for the request, the verification code and the instructions to open the APP and confirm the request.
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If you have the APP Cl@ve activated on your mobile device
You will receive a notification from the Cl@ve APP on your mobile device.
Open the APP and the authentication request will be displayed with Cl@ve Mobile with the same data as above. Press "Confirm" ; For security reasons, a second confirmation will be requested.
It will also be necessary to enter the authentication factor established for the mobile device (fingerprint, PIN, pattern, facial recognition, etc.). Finally, the notice "Authentication completed" will be displayed and you will be able to access the process you were trying to perform.
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If you do not have the APP Cl@ve activated on your mobile device
If you have not installed the APP Cl@ve or have not activated the user, after identifying yourself, the QR code to download the APP Cl@ve and the instructions to access with Cl@ve Mobile will be displayed.
Get PIN Using SMS
If you identify yourself with Cl@ve mobile and you want to obtain Cl@ve PIN via SMS , press "... continue with authentication by Cl@ve mobile without reading the QR" .
In the next window, enter your DNI / NIE and the requested verification data.
The authentication window will be displayed by Cl@ve Mobile but you can also access with Cl@ve PIN by SMS after 59 seconds by pressing "...you can access with a PIN by SMS " .
You will receive a SMS with the requested PIN.
Then, enter the PIN obtained and press "Login".
NOTE : If you do not have the APP Cl@ve installed or have not activated the user, after identifying yourself, also in the authentication window with Cl@ve PIN the QR code to download the APP Cl@ve and the instructions to access with Cl@ve Mobile will be displayed.