I already registered. How do I identify with Cl@ve?
Skip information indexAuthentication with Cl@ve PIN
The Cl@ve system continues to offer the possibility of identifying with a PIN code, which you can view in the Cl@ve APP or receive by SMS .
Obtain PIN through the APP Cl@ve
When accessing a AEAT management that supports identification with Cl@ve click on " Cl@ve Mobile (includes Cl@ve PIN)". By pressing the authentication request will be displayed with the data of the requesting organization, the QR code to scan with the APP, the expiration time counter of the request (5 minutes) and the three-digit verification code. To obtain a PIN through the APP Cl@ve click at the bottom "... continue with authentication by Cl@ve mobile without QR reading" .
In the next window, enter your DNI / NIE and the requested contrast information.
The authentication request will be displayed on the screen with the data of the DNI / NIE , of the requesting organization, the 5-minute counter of validity of the request , the verification code and instructions to open the APP and confirm the request.
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If you have the APP Cl@ve activated on your mobile device
You will receive a notification from the APP Cl@ve on your mobile device.
Open the APP and the authentication request will be displayed with Cl@ve Mobile with the same previous data. Press "Confirm" ; For security, a second confirmation will be requested.
It will also be necessary to enter the authentication factor established for the mobile device (fingerprint, PIN, pattern, facial recognition, etc.). Finally, the message "Authentication completed" will be displayed and you will be able to access the management you were trying to perform.
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If you do not have the APP Cl@ve activated on your mobile device
If you have not installed the APP Cl@ve or you have not activated the user, after identifying yourself, the QR code will be shown to download the APP Cl@ve and instructions to access with Cl@ve Mobile.
Get PIN Using SMS
If you identify yourself with Cl@ve mobile and want to obtain Cl@ve PIN via SMS , press "... continue with authentication by Cl@ve mobile without reading the QR" .
In the next window, enter your DNI / NIE and the requested contrast information.
The authentication window will be displayed by Cl@ve Mobile but you can also access with Cl@ve PIN by SMS after 59 seconds by pressing "...you can access with a PIN by SMS " .
You will receive a SMS with the requested PIN.
Then, enter the PIN obtained and press "Access".
NOTE : If you do not have the APP Cl@ve installed or you have not activated the user, after identifying yourself, also in the authentication window with Cl@ve PIN The QR code will be shown to download the APP Cl@ve and the instructions to access with Cl@ve Mobile.