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Consultation, revocation, rehabilitation or rectification of the direct debit account

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Revoke direct debit

You can revoke the direct debit if you decide to make the payment by another method, as long as it is within the direct debit period of the model and is in the "Active" status.

Active status

Access the file and click on the link "Revoke".

Revoke direct debit

The two options to regularize the situation will then be displayed:

  • "Make payment" : If you do not have NRC to replace direct debit, click on "Obtain NRC" to access the payment gateway.

    Make payment (NRC)

  • "Request recognition of debt" : with compensation, with deferral with direct debit, with impossibility of payment.

    Recognition of doubt

If you choose to acknowledge the debt, at the end of the process you will receive a receipt with the corresponding settlement code to manage the debt.

Process debt

By clicking on "Debt processing"You can manage it at that time or process it later from the "Debts, levies, seizures, auctions and services" section.Pay, defer and consult", "Request for deferral and installment payment of debts", "Submit application" (to request a postponement) or to "Compensations", "Compensation. Compensation at the request of the applicant" Submission of compensation applications" (to request compensation).

If you access the direct debit check again, you'll see the revoked account and can re-enable it if you wish. You can also see the PDF proof of revocation.

proof of revocation and docu