Consultation, revocation, rehabilitation or rectification of the direct debit account

Revoke direct debit

You can revoke the direct debit if you decide to make the payment by another means, as long as it is within the direct debit period of the model ("Active" situation).

In this case, access the file and click on the link "Revoke" .

The two options to regularize the situation will then be displayed:

• "Make payment" : If you do not yet have NRC to replace direct debit, click on "Get NRC " to access the payment gateway.

  

• "Request recognition of debt" : with compensation, with deferral with direct debit, with impossibility of payment.

  

If you choose to acknowledge the debt, at the end of the process you will receive a receipt with the corresponding settlement code to manage the debt.

You can click on "Debt processing" and manage it at that time or process it later from section "Collection" of the Electronic Office. To request a deferral, go to the option "Deferrals and installments", "Request for deferral and installment payment of debts", "Submit application" , while if you wish to request compensation, you must access "Compensations and termination through deductions", "Compensations. Compensation at the request of the applicant, "Submission of compensation applications" .