Consulting debts
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To consult your pending debts it is necessary to have an electronic certificate, DNI electronic or Cl@ve .
You can access it in your own name or with the "GENERALDATPE" power of attorney or the specific one for debt consultation "RA19006".
Upon access, it will show you the NIF that corresponds to the owner of the identification used. However, you can modify it to that of the principal, if you have the appropriate authorization.
When making the query, the application offers the list of outstanding debts and the options to pay: the total of all debts found, pay only some of them or make partial payment of some of them.
If you access as a representative and need to pay the amount of the debts, you will need the "GENERALLEY58" power of attorney or the specific ones for debt payment "RA19007", "RA19008", "RA19009" and "RA19010".
The information available in the debt query will be related to the settlement key, the tax object, the outstanding amount, the period and the situation in which the debt is at this moment.
By clicking on the debt settlement key you can access the details of the debt. From the table with the details of the pending debt, the payment can be made by pressing the "Pay" button available at the top and bottom of the window.
A summary of the payment will be displayed. It is advisable to verify the information that accompanies this page, keep in mind that you will not be able to modify the amount already pre-filled; then press "Pay".
From the first screen of "Check debts" you will have three options: "Pay all my debts" , "Pay some debts" and "Partial payment" . The first two do not allow you to modify the amounts already pre-filled in, however, partial payment allows you to freely indicate the amount you wish to pay.
By clicking the "Pay all my debts" button you can pay all your outstanding debts at once. If you cannot access this option, it will be because you must necessarily be directed to pay through the "Pay some debts" option, since you have some debt/s that have specific circumstances that will be expressly informed to you before proceeding with their payment. pay.
To continue, choose the payment method (by account debit, by credit/debit card and by transfer) and, once you have reviewed all the proposed data, you will be able to "Accept data and continue".
On other occasions you can pay one or more debts. Click "Pay some debts" and select one, several, or all debts. Check the "Settlement key" boxes for the debts you want to pay. The "Select all" and "Deselect all" buttons allow you to automatically check and uncheck. Keep in mind that using this option you will not be able to modify the amounts already pre-filled. Once the debts have been marked, press the "Pay" button, verify the data, press "Pay" again and select the payment method: by account debit, by credit/debit card and by transfer.
Accept the data, in the next window mark "Agree" and press "Sign and send". After payment, a NRC (Complete Reference Number) of the transaction is displayed.
From the "Partial payment" option you can select the specific amount you want to pay. It is important to know that, in the case of partial payment of a debt, it will continue to appear until it is not fully satisfied.
Access the debt by clicking on the settlement key, check the debt data and press "Pay".
In the next window you can modify the "Amount to enter" field by deleting the amount in the integer and decimal boxes to indicate the one that suits you. Then press "Pay".
Next, select the form of entry.